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Hawk Subaru of Joliet
Plainfield, IL
1,445 Reviews
Here at Hawk Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one.
Starting with our selection of new 2018 Subaru models, our Joliet showroom is the place to be if you're in the market for a Subaru Forester, Impreza, Legacy, Outback or Crosstrek.
Looking to save some money in the search for your next car? Hawk Subaru also carries a wide range of used cars from Subaru, as well as today's other top automakers.
Once you've chosen your next car, Hawk Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs.
Even after you've driven your new Subaru Forester, Impreza, Legacy, Outback or Crosstrek out of our showroom, Hawk Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs, when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well.
As you can see, Hawk Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 2200 W. Jefferson Street in Joliet, Illinois.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,445 reviews
March 28, 2020
excellent work done professional,helpful and very willing to serve. service dept. good work and quick service on my used subaru auto very helpful in all aspects of deale professional,helpful and very willing to serve. service dept. good work and quick service on my used subaru auto very helpful in all aspects of dealer visit More
by PAULJRAK2002
Verified CustomerEmployees Worked With
Kayla Miller
March 25, 2020
Took the car in because we had dead battery twice on our Subaru. The team is wonderful and kept us updated. They even washed our car. So happy we get such kindness Subaru. The team is wonderful and kept us updated. They even washed our car. So happy we get such kindness More
by donnajune42
Employees Worked With
Service. Don’t remember techs name
March 25, 2020
Make sure you really understand about the car you are about to buy, the warranty the dealership covered, the GAP insurance if you needed, ask everything you want to know. Study it first before you buy about to buy, the warranty the dealership covered, the GAP insurance if you needed, ask everything you want to know. Study it first before you buy you ask they will explained, but if you didn’t ask they wouldn’t tell you More
by subie.ascent
Employees Worked With
Kayla Miller
March 24, 2020
The gentleman at the service desk was outstanding and very poliete. The poblem it brought car in for wasnt fixed. So i habe 2 bring the car back. My ps pump was replaced but no movement on the turbo. Als very poliete. The poblem it brought car in for wasnt fixed. So i habe 2 bring the car back. My ps pump was replaced but no movement on the turbo. Also i think i still smell an oil leak. More
by TC8624
Employees Worked With
Dude at service counter
March 21, 2020
Great service and great price! I have been using Hawk for service on my 2014 Forester for years and unfortunately it was totaled in an accident. Purchased a 2020 Forester Touring as I have been using Hawk for service on my 2014 Forester for years and unfortunately it was totaled in an accident. Purchased a 2020 Forester Touring as a replacement from Hawk. Outstanding in all aspects. Mike Widuch had the vehicle ready for a test drive and we closed the deal quickly. Additionally, I was still awaiting my claim check from insurance and they let me drive away on the spot and bring the downpayment in later in the week. From sales to service outstanding dealer and the new location is awesome. More
by Fred D.
Employees Worked With
Michael Widuch, Shaun Shore, Chris Tsaliangos
March 20, 2020
I had a very pleasant experience buying my first Subaru. Everyone was very polite and professional and it was a nice, no pressure environment! I also felt like everyone really took the time to explain all o Everyone was very polite and professional and it was a nice, no pressure environment! I also felt like everyone really took the time to explain all of options and go over the cars features with me! Highly recommend anyone in the market flr a new car shop here! More
by JAC
Employees Worked With
Shaun Shore, Chris Tsaliangos, Kayla Miller
March 20, 2020
Amazing service! Great all around experience! Everyone was so nice and helpful. I definitely recommend them to friends and family members. Thank you for helping us get a new car. was so nice and helpful. I definitely recommend them to friends and family members. Thank you for helping us get a new car. More
by AIR3579
Employees Worked With
Shaun Shore, Chris Tsaliangos, Brittany Dole, Tom Saieg
March 20, 2020
Mike and the whole Subaru team were amazing and so patient during the process! I wouldn’t have been able to make my decision if it wasn’t for everyone involved! Thank you all! patient during the process! I wouldn’t have been able to make my decision if it wasn’t for everyone involved! Thank you all! More
by JUAREZJASMINE8
Employees Worked With
Dave Casey, Michael Widuch, Ryan Casey, Shaun Shore
March 19, 2020
Frustration Based on communication from the service consultant, I believe too much of my 2.5 hour wait was not for the original requested repair, but for a mechan Based on communication from the service consultant, I believe too much of my 2.5 hour wait was not for the original requested repair, but for a mechanic to search for additional repair business to propose to me. After I paid for the scheduled service, I proceeded to try and exit the service bay but my car would not start. I was very frustrated as in the five years I have owned the car prior to THAT moment, it started without fail every single time. I returned the keys to the consultant and expressed my dissatisfaction, after an additional .5 hours the vehicle was again presented to me as done. It started and has continued to start every time since thus far. Three hours total for a scheduled oil change and spark plug (4) replacement seems far too long. More
by JEFFPAULAELISE7
Employees Worked With
I do not remember any of the names
March 18, 2020
New Forester with mininum hassle Sales rep Jessie Hentsch was awesome. Friendly, knowledgible, professional and available whenever I needed answers. Wonderful experience and would b Sales rep Jessie Hentsch was awesome. Friendly, knowledgible, professional and available whenever I needed answers. Wonderful experience and would buy again, especially from her. Jim Hopkins More
by JIMHOPKINS
Employees Worked With
Jessie Hentsch, Shaun Shore
