Hawk Subaru of Joliet

Make sure you really understand about the car you are about to buy, the warranty the dealership covered, the GAP insurance if you needed, ask everything you want to know. Study it first before you buy about to buy, the warranty the dealership covered, the GAP insurance if you needed, ask everything you want to know. Study it first before you buy you ask they will explained, but if you didn’t ask they wouldn’t tell you More

The gentleman at the service desk was outstanding and very poliete. The poblem it brought car in for wasnt fixed. So i habe 2 bring the car back. My ps pump was replaced but no movement on the turbo. Als very poliete. The poblem it brought car in for wasnt fixed. So i habe 2 bring the car back. My ps pump was replaced but no movement on the turbo. Also i think i still smell an oil leak. More

Great service and great price! I have been using Hawk for service on my 2014 Forester for years and unfortunately it was totaled in an accident. Purchased a 2020 Forester Touring as I have been using Hawk for service on my 2014 Forester for years and unfortunately it was totaled in an accident. Purchased a 2020 Forester Touring as a replacement from Hawk. Outstanding in all aspects. Mike Widuch had the vehicle ready for a test drive and we closed the deal quickly. Additionally, I was still awaiting my claim check from insurance and they let me drive away on the spot and bring the downpayment in later in the week. From sales to service outstanding dealer and the new location is awesome. More

I had a very pleasant experience buying my first Subaru. Everyone was very polite and professional and it was a nice, no pressure environment! I also felt like everyone really took the time to explain all o Everyone was very polite and professional and it was a nice, no pressure environment! I also felt like everyone really took the time to explain all of options and go over the cars features with me! Highly recommend anyone in the market flr a new car shop here! More

Amazing service! Great all around experience! Everyone was so nice and helpful. I definitely recommend them to friends and family members. Thank you for helping us get a new car. was so nice and helpful. I definitely recommend them to friends and family members. Thank you for helping us get a new car. More

Mike and the whole Subaru team were amazing and so patient during the process! I wouldn’t have been able to make my decision if it wasn’t for everyone involved! Thank you all! patient during the process! I wouldn’t have been able to make my decision if it wasn’t for everyone involved! Thank you all! More

Frustration Based on communication from the service consultant, I believe too much of my 2.5 hour wait was not for the original requested repair, but for a mechan Based on communication from the service consultant, I believe too much of my 2.5 hour wait was not for the original requested repair, but for a mechanic to search for additional repair business to propose to me. After I paid for the scheduled service, I proceeded to try and exit the service bay but my car would not start. I was very frustrated as in the five years I have owned the car prior to THAT moment, it started without fail every single time. I returned the keys to the consultant and expressed my dissatisfaction, after an additional .5 hours the vehicle was again presented to me as done. It started and has continued to start every time since thus far. Three hours total for a scheduled oil change and spark plug (4) replacement seems far too long. More

New Forester with mininum hassle Sales rep Jessie Hentsch was awesome. Friendly, knowledgible, professional and available whenever I needed answers. Wonderful experience and would b Sales rep Jessie Hentsch was awesome. Friendly, knowledgible, professional and available whenever I needed answers. Wonderful experience and would buy again, especially from her. Jim Hopkins More

Fastest sales experience. No hassle. From Test drive to key in hand was great! Chris, and all of the staff were very helpful. A follow up call from Brittany to set up a visit to answer any extra follow up key in hand was great! Chris, and all of the staff were very helpful. A follow up call from Brittany to set up a visit to answer any extra follow up concerns was a surprise. They stick with you throughout the process and beyond. Thereis service isnt over after the sale is done. We are first time Subaru owners and are grateful and appreciative of the experience. More

Just bought new Forester and brought in for paint protection. Brittany was awesome and extremely knowledgeable re: all features of vehicle! Brittany should regularly train sales staff on features so protection. Brittany was awesome and extremely knowledgeable re: all features of vehicle! Brittany should regularly train sales staff on features so they can answer all customers questions. More