Hawk Subaru of Joliet
Plainfield, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Pleasant atmosphere Friendly people Alondra was very attentive She explained and took time with me. I haven’t owned a “ smart car” before. She met with my daughter and me initially for the informati attentive She explained and took time with me. I haven’t owned a “ smart car” before. She met with my daughter and me initially for the information and test drive She then met later in the afternoon with my husband and with the purchase We clarified items on the offer and she took it back to management where I was treated professionally More
I was unsure about which model and whether it was better to buy new or used. I test drove 6 cars and Tony was understanding and never seemed frustrated with me being undecided. The finance lady had all her to buy new or used. I test drove 6 cars and Tony was understanding and never seemed frustrated with me being undecided. The finance lady had all her paperwork organized prior to even entering the office. I was in her office all of maybe 10 minutes. The price and terms of the loan were all accurate to what was agreed upon. Thanks for making an easy car buying experience. More
We went there to seea 2025 Subaru Outback in red but it was sold before we got there. Angelo showed us a bunch of 2025 Outbacks in the lot and explained all the pricing differences between cars. He then sh was sold before we got there. Angelo showed us a bunch of 2025 Outbacks in the lot and explained all the pricing differences between cars. He then showed us a used 2024 Outback in pearlescent white (not our first choice in color) with 11,000 miles used for customer rides when their cars are in service. Pricing was great, with extended warranty and the dealer gave us a great trade in despite our having problems with our car when it was time to bring it in. They even towed our old car in for free and still honored the original trade in value for the 2024 Subaru. All in all we are very happy with the deal. I love my Subaru Outback Limited. It has a lot of surprises in it! We'll be back to this dealer if we buy another Subaru for sure. More
Very patient & kind. Knows the cars and explains things very well. Will tell friends and use again in future Knows the cars and explains things very well. Will tell friends and use again in future More
Crazy thing happened! We were looking for a second car and we had already checked Hawk Subaru website, where we got our Tiwn and Country 6mo prior. There was nothing that We were looking for a second car and we had already checked Hawk Subaru website, where we got our Tiwn and Country 6mo prior. There was nothing that worked for us. Two days later, Antonio called us to wish the family a happy holiday and asked if we were in the market for a car. I was like this is so serendipitous! Tony found us a car in our budget and made sure the car was mechanically ready to go. Smooth and easy process. With the amazing service from everyone at Hawk Subaru that we know and now expect, we won't be going anywhere else for a car! More
I did not appreciate the long wait to finish the paperwork. they need more parking. paperwork. they need more parking. More
Great place to do business with and friendly Staff to work with GM was very friendly Thank you!!!! work with GM was very friendly Thank you!!!! More
Very pleasant and greeted me as we were walking in the door and got down to business door and got down to business More
My salesperson, Brittany Zastrow, was very helpful and knowledgeable. She made the whole experience pleasant. I wanted management to give me a higher trade value or to take more off the price. Overall, th knowledgeable. She made the whole experience pleasant. I wanted management to give me a higher trade value or to take more off the price. Overall, they gave me a fair deal and I love my new car. More
Brittany was a pleasure to deal with. She is friendly, patient, and knowledgeable! She answered all of our questions making the purchase process very easy. She is friendly, patient, and knowledgeable! She answered all of our questions making the purchase process very easy. More