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Hawk Nissan of St. Charles
St Charles, IL
51 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 51 reviews
January 23, 2023
Top Notch service from advisor DREW. He addressed my concerns and made me feel apart of the process. He was informative and professional. They even send you photos and video from the He addressed my concerns and made me feel apart of the process. He was informative and professional. They even send you photos and video from the tech to show you any concerns. Highly recommended!! More
by nicboyer123
Employees Worked With
Drew Panegasser
September 06, 2022
Angel and Cristian were both very helpful. Very friendly unlike the other dealerships around the area. Cristian explained everything to me about the car and what is what. Made sure I left know Very friendly unlike the other dealerships around the area. Cristian explained everything to me about the car and what is what. Made sure I left knowing how to use every single thing in my car. Angel made sure I got the car I wanted and the right price for it. Best dealership More
by CoffeeAddict
Employees Worked With
Angel E, Cristian
June 15, 2022
Jon Smith was very accommodating, friendly, and patient! He made sure to show me all of the features of the car I bought. Overall good service as well. He made sure to show me all of the features of the car I bought. Overall good service as well. More
by joyeustaquio9
Employees Worked With
Jon Smith
March 14, 2022
Jon R. Smith is the best salesperson I’ve met in any field. His #1 goal was to get me the car I wanted. Knowledgeable and patient. Worked hard to make the Smith is the best salesperson I’ve met in any field. His #1 goal was to get me the car I wanted. Knowledgeable and patient. Worked hard to make the transaction smooth. I will refer friends and come back next time. More
by Martha Tabis
Employees Worked With
Jon R. Smith
March 06, 2022
Thank you very much for everything you guys are very caring people keep on on doing a great job thank you Moses Ferrer Sr caring people keep on on doing a great job thank you Moses Ferrer Sr More
by mosesferrer7
Employees Worked With
Christian Quevedo, Benny Lucas, Angel Aguilar, Jaysen Russell, Ernie Ponce
February 19, 2022
Hello, I encourage all to visit Hawk Nissan of St Charles! My son and I had an amazing experience! My sales rep was Lourdes Escalante! My son and I were so please with her service! She worked with th Charles! My son and I had an amazing experience! My sales rep was Lourdes Escalante! My son and I were so please with her service! She worked with the both of us diligently. Communication is definitely her specialty! My son drove off the lot with the car he chose. Everyone who my son and I came in contact and communicated with at Hawk Nissan of St Charles were so nice, including the operator. Hawk Nissan of St Charles will be my family’s go to dealership! Thank you Lourdes Escalante!!!!!! More
by Latrice Dallas
Employees Worked With
Lourdes Escalante
February 08, 2022
I was at Hawk to look at a ‘22 frontier. I was impressed with Raul. He knew more about the truck than the three dealership associates before I visited Hawk. No hassle visit. Hawk will my first stop next tim with Raul. He knew more about the truck than the three dealership associates before I visited Hawk. No hassle visit. Hawk will my first stop next time I’m looking for a vehicle Steve W More
by Steve W
Employees Worked With
Raul and lu
January 25, 2022
christian the sales guy is awesome. We were pleasant to christian the sales guy is awesome. We were pleasant to work with him. We are happy with Nissan Rogue SV. christian the sales guy is awesome. We were pleasant to work with him. We are happy with Nissan Rogue SV. More
by Souma.mes
Employees Worked With
Christian Quevedo
September 13, 2021
After over two hours of going through the hassle of renegotiating my set price, management turned me away with my request. I went to their competition in neighboring Elgin. This dealership in Elgin was renegotiating my set price, management turned me away with my request. I went to their competition in neighboring Elgin. This dealership in Elgin was extremely helpful, professional and not only offered me what I had asked Hawk Nissan, but went 1.5k over what I requested. I sent a text to Hawk sales showing them the exact deal their neighboring Nissan dealership in Elgin offered. Two minutes later management from Hawk called with a very rude voicemail that said “At the end of the day i am buying the vehicle and if you found a better price the I encourage you to go with that offer”. Long story short, bad service by management and they lost a sale over it. Beware of this dealerships practices. More
by rwright
Employees Worked With
Marty Epstein, Jaysen Russell
September 03, 2021
I found a car that was on Autotrader and their website. I called and spoke with Marty and he informed me the car should not have been listed yet but was able to figure out the issue and said it was available called and spoke with Marty and he informed me the car should not have been listed yet but was able to figure out the issue and said it was available to purchase. He called to get a deposit to hold the car but the price jumped 4,000.00 dollars! He said someone miss priced it and was having IT look into it. I called back and he was supposed to get back with me after he spoke to his manager later that afternoon. It's been or a week and not one call. They put out cars on their website and Autotrader with a price but won't honor the price or even return a phone call! I have screen shots of the car listed with the VIN and the price but I guess to bad for me. Advise to deal at least return a phone call! Poor customer service and dishonest!! More
by GBM
Employees Worked With
Marty Epstein
