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Hawk Mazda - Service Center

Plainfield, IL

4.8
519 Reviews

519 Reviews of Hawk Mazda - Service Center

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May 07, 2020

Oil change My visit to the Mazda service center was quick and efficient; They have a very comfortable waiting room for their customers so I usually stay there an More

by GRETALESNIAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2020 -

Hawk Mazda responded

Hi, thank you so much for your positive comments about Hawk Auto Mazda! We are always more than happy to assist you if anything else comes up. Take care!

May 05, 2020

Everyone at the Hawk dealership were very helpful, friendly and professional . I felt that I was in good hands. They serviced my car in a timely manner and told me about the specials they were having More

by Aawilkmom
Recommend Dealer
Yes
Employees Worked With
Manny was great!
May 07, 2020 -

Hawk Mazda responded

Hi, we're happy you found our staff to be so helpful during your experience here at Hawk Auto Mazda. Thank you so much for your feedback! We look forward to your next visit! Take care!

April 20, 2020

I went to Hawk for the first oil change on the car. The employees were friendly, helpful and did the work needed in a timely fashion. More

by GUIWAN46
Recommend Dealer
Yes
Employees Worked With
Justin Kielma
Apr 21, 2020 -

Hawk Mazda responded

Hello there, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Mazda! We are always more than happy to assist you if anything else comes up. Take care!

April 17, 2020

Very nice & accommodating. Explained everything & was patient with my questions. Will be going back for all my service needs. I reccomend them for your Mazda More

by JodyD
Recommend Dealer
Yes
Employees Worked With
Manny Castillo
Apr 18, 2020 -

Hawk Mazda responded

Hi Jody, thank you so much for your positive comments about Hawk Auto Mazda! Thank you so much again for your feedback! We hope you have a great day!

March 09, 2020

Excellent customer service. Felt really cared for. Manny was great. Really liked the new service area, it allows browsing of new vehicles and not closed off More

by Richleta
Recommend Dealer
Yes
Employees Worked With
Manny
Mar 11, 2020 -

Hawk Mazda responded

We always strive to deliver exceptional service to our customers so we're glad to hear Manny took great care of you! Please don't hesitate to reach out to us if you ever need anything else. Safe travels!

February 29, 2020

Went in for an oil change and tire rotation, they told me something was damaged due to age and I should look into getting a new car soon, had two other mechanics since then look at my vehicle and tell me oth More

by CLL153
Recommend Dealer
No
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2020 -

Hawk Mazda responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to our Customer Care Manager, Daryl Woltman, at 815-741-6993 at your earliest convenience to discuss how we can turn your experience into a positive one. We hope to hear from you.

February 20, 2020

I have had my car serviced here several times and always great work and wonderful service. I would highly recommend and will definitely e coming back. More

by MOMMYKUCH
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Hawk Mazda responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 06, 2020

Needed an oil change and check up, and everything was done quickly and accurately. I was very happy with the quality and timing of the service. Staff was very friendly, and courteous. More

by Bgerlock
Recommend Dealer
Yes
Employees Worked With
Alex Gerlock
Feb 10, 2020 -

Hawk Mazda responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Mazda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 29, 2020

accommodating Visiting this dealership for years with the previous vehicle I owned. My new car purchase was a great experience but the only thing that would have ma More

by TASHEIKANASH77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Castillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2020 -

Hawk Mazda responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Mazda!

January 25, 2020

Service was great, I was greeted properly and on my way with a loaner car. My car was done quickly and it was fixed right. Joe More

by JOE.SCAVO3
Recommend Dealer
Yes
Employees Worked With
Dan McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Wolff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Kielma
Feb 06, 2020 -

Hawk Mazda responded

Your satisfaction is our top priority. If you have any further questions, please give us a call. We're always happy to help!

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