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Hawk Mazda - Service Center

Plainfield, IL

4.8
519 Reviews

519 Reviews of Hawk Mazda - Service Center

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January 16, 2021

Manny has been great to work with. He kept me updated along the process of my windshield being fixed. The sales manager and another associate were very helpful as well when picking up my car after servic More

by AMINAHAFEEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Wolff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Castillo and another Sales Manager
Apr 15, 2021 -

Hawk Mazda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Mazda. If you have any further questions, please give us a call. We're always happy to help!

January 15, 2021

Clay and Justin always take care of me. The i loop battery is outrageously priced. Not Clay fault. But it has a 5 business day lead time. According to Mazda this battery can not be jumped or charged. More

by ANTHONY_TREVINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay in Mazda parts is great.
Apr 15, 2021 -

Hawk Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Mazda! We are always more than happy to assist you if anything else comes up. Take care!

January 07, 2021

Ernie was fantastic! We were able to test drive a car pretty quickly into arriving, once we got back the company ran some numbers for us and really broke it down so we could see what was affordable and w More

by HAYLEY.RICHARD824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie P.
Apr 15, 2021 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 21, 2020

The service rep was courteous and answered all my questions. The work was completed in a timely manner and I happy with the service provided. More

by ABAEZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Kielma
November 18, 2020

Took my car in for service and I am happy with my results. Great customer service and very friendly personal. Very happy with my suv. More

by sandym0606
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin Kielma
November 10, 2020

Everything went great and was as I expected. They went through every thing in complete detail and made it to understand. They even washed the car More

by JJANOVYA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2020

Showroom is nice, free coffee and water bottles. Nice display of a cx5 on a lift so you can see the undercarriage. Well lit lot, prominent location on rt 59. If you need a Mazda or Subaru check them ou More

by JTD06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Castillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Kielma
October 28, 2020

Always courteous. My car is not a brand new Mazda but they treat me like a prized customer. Two times now I have dealt with Robert Martinez for service and he is outstanding, dos the best for me. Seems h More

by mnjgibson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Martinez
October 23, 2020

Danny D. did a great job in representing his dealership and his product. He has great product knowledge in every aspect of the Mazda cars and SUV models. My wife and I were very comfortable in the Hawk Ma More

by JPELCSPC
Recommend Dealer
Yes
Employees Worked With
Danny Dutkiewicz, Bryan Lieser
October 22, 2020

My salesman Michael was phenomenal in fact he delivered my car to my house on a Saturday morning and put a big red bow on it. The process was very convenient, smooth, and fast. I highly recommend this deal More

by GKOLINSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My salesman Michael was phenomenal in fact he delivered my car to my house on a Saturday morning and put a big red bow on it. The process was very convenient, smooth, and fast. I highly recommend this dealership.
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