Back

Hawk Mazda - Service Center

Plainfield, IL

4.8
519 Reviews

519 Reviews of Hawk Mazda - Service Center

Sort by
March 16, 2021

Always a pleasant experience at Hawk Mazda. Service Department is #1, wouldn’t want to work with any other company. Keep doing what you’re doing! Excellent friendly staff More

by MIGHTYLK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Hawk Auto Mazda

March 09, 2021

Everyone that I spoke and interacted with was very professional and courteous. Manny especially, and Brian the shuttle driver. Also the person who serviced car. More

by LORETTA.MOFFETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Woods
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Kielma
Apr 15, 2021 -

Hawk Mazda responded

Loretta, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Mazda! We do hope we can be of assistance in the future. Take care!

March 05, 2021

I’m spending my time on thisMaybe more discounts should I’m spending my time on this Maybe more discounts should be made available Coupons Discounts Coupons Discounts Coupons Discounts coupons disc More

by mazda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Kielma
Apr 15, 2021 -

Hawk Mazda responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 26, 2021

Very impressed with the service I received. The Hawk team was able to answer all my questions relating to issues our vehicle was having. The service took long then expected an employee was willing to take me More

by Lilbil82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Kielma
Apr 15, 2021 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 23, 2021

David Powers and Dontae Vargas were great. Costumer service was good. My loaner vehicle was nice. My service over all wS excellent. Very happy Costumer. More

by TIARAPPOOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dontae Vargas and David Powers
Apr 15, 2021 -

Hawk Mazda responded

Tiara, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Mazda! We look forward to your next visit. Take care!

February 19, 2021

Convenient, beautiful new facilities. There is feeling of friendliness when you walk in. Comfortable & welcoming! Customer service is first and utmost apparant. Very happy about my choice of dealersh More

by mmogensen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Wolff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Hawk Mazda responded

Hi there, thank you so much for your positive comments about Hawk Auto Mazda! We do hope we can be of assistance in the future. Take care!

February 18, 2021

They are and awesome Team and value their Customers. I received great service and was only charged for applicable service. They made no attempts to make up things or add unneeded services. I would go back More

by BROWMAN20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Kielma
Apr 15, 2021 -

Hawk Mazda responded

Hello there, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day!

February 09, 2021

Wait time was rather long for an oil change, tire rotation and system update. The coupon I brought in was not applied properly. Would have been nice if the only reason I used hawk (discount) was used More

by jtloar1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Woods
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Hawk Mazda responded

Jtloar1, we truly appreciate your honest feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

February 09, 2021

Awesome service and very friendly reps. Go there anytime you need service on your vehicle. I would recommend them to all families and friends. Thank you! More

by BROWMAN20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam at Mazda
Apr 15, 2021 -

Hawk Mazda responded

Hello there, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day!

January 25, 2021

Adam, my advisor, and Clayton, my parts person where wonderful about keeping me informed on the status of my vehicle and having it ready when needed. More

by Kjo123us
Customer Service
Recommend Dealer
Yes
Employees Worked With
Darren Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton, Adam
Apr 15, 2021 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Hawk Auto Mazda

...
44
...