Back

Hawk Mazda - Service Center

Plainfield, IL

4.8
519 Reviews

519 Reviews of Hawk Mazda - Service Center

Sort by
May 06, 2021

Manny Castillo is really great to work with. He is professional and goes the extra mile to resolve issues. He is willing to work through matters until they are resolved. More

by EAC823
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Manny Castillo
April 30, 2021

Ernie was awesome!! Walked us thru the process was patient and very understanding. We bought the car on the spot and love it. Already sent a referral ernies way More

by CHRISTIANMARCONI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Lieser
April 29, 2021

What a great dealership! Everyone I have worked with could not be more friendly and professional. Looking forward to a long relationship with Hawk Mazda. More

by spldngfmly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe (service)
April 28, 2021

Fast and friendly greeted me at the door by my name , Manny explained what the recall was all about and checked me in with no waiting . promptly text me when the CX30 was done . When I picked up the car More

by JPELCSPC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Castillo, Danny Dutkiewicz
April 08, 2021

Hawk Mazda has always been a fabulous place to bring my car. They are kind and accommodating. Manny was helpful, kind, and a great assest to Mazda. More

by Mommylisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny
Apr 15, 2021 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 01, 2021

Great experience, everything was explained throughly. Process was quick, everyone was kind and patient. I really love my new car and feel it is much safer for my family. More

by EBONI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Kielma
Apr 15, 2021 -

Hawk Mazda responded

Hi, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

April 01, 2021

Amazing service! The entire experience from viewing the models to signing the contract was pleasant. Jerry the sales representative is highly knowledgeable of the vehicles and options. Thanks to everyone More

by MLEWANDOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Hawk Mazda responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Hawk Auto Mazda

March 31, 2021

Very clean. Safety precautions in place. Staff is very professional and friendly. The wait time was not too long. I will continue to use this dealership. More

by CATHYM322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Kielma
Apr 15, 2021 -

Hawk Mazda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Mazda. We look forward to your next visit! Take care!

March 25, 2021

Workers always pleasant and happy. The man checking me out, found me a coupon without even needing for me to ask. Would definitely recommend and return. More

by mjj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny
Apr 15, 2021 -

Hawk Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Mazda! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 24, 2021

Beautiful dealership and friendly employees. Would highly recommend! The drive in service is nice and they explained everything throughly. Plus it was fun to sit in the new vehicles and dream while I waited More

by SBURNS777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Kielma
Apr 15, 2021 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

...
43
...