Hawk Mazda
Plainfield, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The waiting area is always very clean. The employees are very friendly and always helpful. The employees are very friendly and always helpful. More
Very nice place, people are very friendly. Have never had a problem at this dealership. Have never had a problem at this dealership. More
On my way to an outdoor volunteer event all my brake warning lights were on. I drove to the dealership ( fortunately it was on my way). The service center opened 10 minutes later. Manny was so very hel warning lights were on. I drove to the dealership ( fortunately it was on my way). The service center opened 10 minutes later. Manny was so very helpful! He took a quick look under the hood and said my brake fluid looked good and that it could be electrical but they’d have to check it out. He managed to squeeze me in. And very generously offered to have someone drive me to my volunteer job at Lake Renwick. I took him up on that and he contacted me while I was there to say I needed a new battery. I agreed to that and also an oil change as it would be due soon. The driver was waiting at noon as requested to take me back to the dealership and my car was ready for me! Kudos to the whole team!!! So friendly and accommodating! I am a happy customer. More
I had an absolutely amazing customer service experience with Mazda. From start to finish, everything was seamless, and I owe it all to Jerry. Jerry assisted me when I purchased my first CX-30 last year, an with Mazda. From start to finish, everything was seamless, and I owe it all to Jerry. Jerry assisted me when I purchased my first CX-30 last year, and he was also the person who helped me upgrade to the CX-5. Buying or upgrading a car can be incredibly stressful, but Jerry made the entire process easy and enjoyable. Jerry's patience, attentiveness, and personal touch were exceptional. He took the time to understand my concerns and addressed each one with care. He always made sure that I got exactly what I needed to suit my requirements. Jerry's guidance and reassurance were invaluable in making my purchasing decisions, and he never made me feel like just another sale. His dedication to providing excellent customer service made me feel like a VIP. I highly recommend Jerry to anyone looking for a smooth and seamless transaction at Mazda. His excellent customer service, trustworthiness, and attentiveness will ensure that you have a truly exceptional experience. More
Generally a good buying experience. But the each item that contributes to the final cost of the vehicle should be included on the pricing sheet. The sum of all the items was less tha But the each item that contributes to the final cost of the vehicle should be included on the pricing sheet. The sum of all the items was less than the final price (there was a hidden charge). More
Easiest car purchase I’ve ever made. Customer service was top-notch from start to finish. Customer service was top-notch from start to finish. More
Awesome experience with Dionte. He made this purchase process seamless and was excellent in working us. He made this purchase process seamless and was excellent in working us. More
James was very helpful and responsive during the entire car purchase process. The car was reasonably priced and I would recommend James and Hwak Mazda to anyone! car purchase process. The car was reasonably priced and I would recommend James and Hwak Mazda to anyone! More
Dan went the extra step to meet with us and through the deal on Monday deal on Monday More
No pressure and knew their product and were very personable. I would recommend them to anyone!! personable. I would recommend them to anyone!! More