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Hawk Mazda
Plainfield, IL
1,860 Reviews
Our goal is to provide you with the best car buying experience possible. We are here to assist you every step of the way. We know buying a car can be difficult for many people. This is why we strive to create a positive car buying experience to make it easier. We don’t want our customers to leave our lot unsatisfied with their final purchase. This is why our goal is to provide 100 percent customer satisfaction. We have the full line of quality new Mazda vehicles. If you're in the market for a new car, truck or SUV in the Joliet area, make Hawk Mazda your next stop.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,860 reviews
August 15, 2023
Everyone was very nice and honest about what work needed to be done with my car. They were accommodating with a loaner while they worked on my car and also let me know of other issues I was not aware of tha to be done with my car. They were accommodating with a loaner while they worked on my car and also let me know of other issues I was not aware of that needed attention. More
by BSUMMERSON87
Verified CustomerEmployees Worked With
Vincent Jordan
August 15, 2023
Very pleasant and efficient buying experience. James met us on time and showed us exactly what we were looking for and came to a fair deal quickly. In and out in 1 hour. No pressure and no hard se James met us on time and showed us exactly what we were looking for and came to a fair deal quickly. In and out in 1 hour. No pressure and no hard sell at the business office. More
by tsinger21
Employees Worked With
August 15, 2023
They are awesome! Help me go through everything with patients. I will definitely refer to my friends! Help me go through everything with patients. I will definitely refer to my friends! More
by Mia
Employees Worked With
August 13, 2023
First time Mazda buyer and very impressed with dealership and staff. I would highly recommend. and staff. I would highly recommend. More
by Paula
August 13, 2023
It is a good dealership. It can be hard to get a clear response sometimes. It can be hard to get a clear response sometimes. More
by Josh
Employees Worked With
August 12, 2023
I could not be more pleased with the 5-satr service I received from the Hawk dealership and especially Bryan Lieser and Dan McCarthy. Their professionalism and customer service was incredible. Dan was ju received from the Hawk dealership and especially Bryan Lieser and Dan McCarthy. Their professionalism and customer service was incredible. Dan was just a guy you could easily talk to and relate with. Not once did I feel the typical "Car Salesman" stereotype from him. He went above and beyond to make me feel welcome and to make the whole car buying experience (which I usually dread) an absolute pleasure. I can't recommend them enough. They definitely earned a lifetime customer. More
by Ak21
August 12, 2023
Hawk met all of my expectations. They were professional and courteous throughout the entire process. They were professional and courteous throughout the entire process. More
by SCHAEF208
August 11, 2023
All dealerships are about the same but my salesman was awesome! No pressure did not care for finance man as I didn’t want bumper to bumper so he was immediately not very interested in me, borderline rude awesome! No pressure did not care for finance man as I didn’t want bumper to bumper so he was immediately not very interested in me, borderline rude More
by KATHLEENSUSANMCGRAW
August 10, 2023
Best dealership ever! I got my last Mazda here, too, and take it them here for all of their maintenance. I got my last Mazda here, too, and take it them here for all of their maintenance. More
by Twylla
Employees Worked With
August 09, 2023
Being a recent widow this was my first experience @ a car dealership by myself, and everyone @ Hawk made this purchase easy & pain free. Entire staff was great, especially Danny. dealership by myself, and everyone @ Hawk made this purchase easy & pain free. Entire staff was great, especially Danny. More
by Paula
Employees Worked With
