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Hawk Mazda
Plainfield, IL
1,880 Reviews
Our goal is to provide you with the best car buying experience possible. We are here to assist you every step of the way. We know buying a car can be difficult for many people. This is why we strive to create a positive car buying experience to make it easier. We don’t want our customers to leave our lot unsatisfied with their final purchase. This is why our goal is to provide 100 percent customer satisfaction. We have the full line of quality new Mazda vehicles. If you're in the market for a new car, truck or SUV in the Joliet area, make Hawk Mazda your next stop.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,880 reviews
October 05, 2023
This is the best service/ maintenance department. They are always professional and transparent. Manny and Jordan are wonderful. They are always professional and transparent. Manny and Jordan are wonderful. More
by THUOT16
Verified Customer
October 03, 2023
Very attentive to customers needs and wants. Fair as is expected in pricing/negotiating. Adequately providing variety in models most of the times. Fair as is expected in pricing/negotiating. Adequately providing variety in models most of the times. More
by PHCERPA
September 30, 2023
Eric was super helpful, patient, thorough, and knowledgeable. I came in for an oil change and asked about an issue I was having with my speakers. He got another vehicle, exactly like mine, and con knowledgeable. I came in for an oil change and asked about an issue I was having with my speakers. He got another vehicle, exactly like mine, and confirmed that it wasn’t a product flaw but just below average stock speakers. Thank you, Eric. More
by fifi_bojangles
September 30, 2023
Hawk Mazda provided great customer service without any added pressure to purchase. All my questions were answered and all the staff were friendly. They provided choices that met my needs and after going added pressure to purchase. All my questions were answered and all the staff were friendly. They provided choices that met my needs and after going to other dealerships I returned and made my purchase with them. More
by New Mazda Owner
September 27, 2023
James is very easy to deal with. He responds promptly to texts, emails and calls, both before and after the sale. Hawk has a large inventory compared to other dealers in the area. He responds promptly to texts, emails and calls, both before and after the sale. Hawk has a large inventory compared to other dealers in the area. I would recommend Hawk Mazda. More
by Hdroche
Employees Worked With
September 24, 2023
I need the navigation sd card to be able to use the navigation feature for my 2023 CX-30. No one has helped me with that. navigation feature for my 2023 CX-30. No one has helped me with that. More
by DRMILLSAP
September 24, 2023
Dan was extremely helpful and instrumental in our decision to buy a Mazda from this dealership. Having had poor experience at other Mazda dealerships, Dan quickly gained our trust through his knowled decision to buy a Mazda from this dealership. Having had poor experience at other Mazda dealerships, Dan quickly gained our trust through his knowledge, patience and customer focus. He was never pushy during the buying process and offered us a great deal upfront thereby eliminating unnecessary haggling. Would highly recommend working with Dan and Hawk Mazda. Will surely come back for our future car purchases here. More
by Anjali J
Employees Worked With
September 23, 2023
Vince is kind and professional. As are all the staff members there. It's mostly clean, and as always I love the way (specifically) Vince and Manny explain what's going on with my ca As are all the staff members there. It's mostly clean, and as always I love the way (specifically) Vince and Manny explain what's going on with my car. The technician sending us a video on my car is also a great feature that helps me understand what’s being done to my car and why. More
by Naty
September 23, 2023
Great service! Jerry was very knowledgeable and took great care of us. Would definitely buy from him again. Jerry was very knowledgeable and took great care of us. Would definitely buy from him again. More
by KARILETKO22
Employees Worked With
