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Hawk Mazda
Plainfield, IL
1,910 Reviews
Our goal is to provide you with the best car buying experience possible. We are here to assist you every step of the way. We know buying a car can be difficult for many people. This is why we strive to create a positive car buying experience to make it easier. We don’t want our customers to leave our lot unsatisfied with their final purchase. This is why our goal is to provide 100 percent customer satisfaction. We have the full line of quality new Mazda vehicles. If you're in the market for a new car, truck or SUV in the Joliet area, make Hawk Mazda your next stop.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,910 reviews
November 09, 2023
Amazing service from start to finish. The service took a reasonable amount of time. The staff also answered all of my questions and did not make me feel like I didn’t know anything. Canno The service took a reasonable amount of time. The staff also answered all of my questions and did not make me feel like I didn’t know anything. Cannot wait to come back! More
by KARZEGLEN
Verified CustomerEmployees Worked With
November 08, 2023
Dealership has a friendly atmosphere and the sales team was kind and ready to work with me from the start. was kind and ready to work with me from the start. More
by J M Y
November 06, 2023
Our experience with Hawk Mazda and with Jerry and Brian was amazing. They worked with us and explained all the options for our first ever leased vehicle. Jerry had followed up with us on a number of occ was amazing. They worked with us and explained all the options for our first ever leased vehicle. Jerry had followed up with us on a number of occasions after the sale. More
by KATE151921
November 05, 2023
Jerry was awesome ! He was pleasant , funny and very helpful . One thing he wasn't was pushy ! He not only had answers for my questions, he offered information I He was pleasant , funny and very helpful . One thing he wasn't was pushy ! He not only had answers for my questions, he offered information I didn't even think of asking . The dealership was closing by the time we were done with signing paperwork,but Jerry still took time to show me how to pair my phone to the car,and my car to the My Mazda appand how the app worked. Just an all around great salesperson! More
by ANDYGIRL64
November 04, 2023
Great service. Great communication during the process of buying. Appreciate no sales pressure on options. Great communication during the process of buying. Appreciate no sales pressure on options. More
by mmez
November 02, 2023
Very quick service and helpful sales team, highly recommended. The finance team was very thorough as well recommended. The finance team was very thorough as well More
by SKKALECK
Employees Worked With
November 02, 2023
Daryl Tidaback was the nicest, most knowledgeable and easy to work with salesman I've dealt with this year across dozens of dealerships in Chicagoland. Daryl and everyone at Hawk was a pleasure to work w easy to work with salesman I've dealt with this year across dozens of dealerships in Chicagoland. Daryl and everyone at Hawk was a pleasure to work with, and made my car buying experience a pleasant one. More
by ross.m.christensen
Employees Worked With
November 02, 2023
I had a very pleasant experience with my car purchase. They offered me the lowest price in my area and the process was also hassle free. They offered me the lowest price in my area and the process was also hassle free. More
by VAISHALINAGOREE
Employees Worked With
November 02, 2023
Buying our Mazda CX-5 from Hawk Mazda was a very pleasant and pain free experience! Our salesman, Jerry Castillo, was awesome to deal with! He is very personable and knowledgeable. I would recommend him to a and pain free experience! Our salesman, Jerry Castillo, was awesome to deal with! He is very personable and knowledgeable. I would recommend him to anyone! In fact, everyone we dealt with throughout the entire buying process was great! Just an all around great dealership! More
by DNelson
Employees Worked With
