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Hawk Mazda

Plainfield, IL

4.9
1,861 Reviews
Our goal is to provide you with the best car buying experience possible. We are here to assist you every step of the way. We know buying a car can be difficult for many people. This is why we strive to create a positive car buying experience to make it easier. We don’t want our customers to leave our lot unsatisfied with their final purchase. This is why our goal is to provide 100 percent customer satisfaction. We have the full line of quality new Mazda vehicles. If you're in the market for a new car, truck or SUV in the Joliet area, make Hawk Mazda your next stop.
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2421 South Rte. 59

Plainfield, IL

60586

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Showing 1,861 reviews

October 07, 2023

She is a very helpful dealer. She helped me got a good deal for my car. More

by LIWENYGAME
Recommend Dealer
Yes
Employees Worked With
Rosa Martinez
Oct 09, 2023 -

Hawk Mazda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Mazda. We hope you have a great day!

October 05, 2023

This is the best service/ maintenance department. They are always professional and transparent. Manny and Jordan are wonderful. More

by THUOT16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Jordan
Oct 06, 2023 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

October 03, 2023

Very attentive to customers needs and wants. Fair as is expected in pricing/negotiating. Adequately providing variety in models most of the times. More

by PHCERPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Lieser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Hawk Mazda responded

Hi, we appreciate your positive review of your experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

September 30, 2023

Best,hassle free dealership around. Very honest and no hidden surprises. We will be long time customers for sure! More

by Morris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Jordan
Oct 03, 2023 -

Hawk Mazda responded

Hi Morris, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

September 30, 2023

Eric was super helpful, patient, thorough, and knowledgeable. I came in for an oil change and asked about an issue I was having with my speakers. He got another vehicle, exactly like mine, and con More

by fifi_bojangles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
Oct 03, 2023 -

Hawk Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Mazda! If you have any further questions, please give us a call. We're always happy to help!

September 30, 2023

Hawk Mazda provided great customer service without any added pressure to purchase. All my questions were answered and all the staff were friendly. They provided choices that met my needs and after going More

by New Mazda Owner
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Wolff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Hawk Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Mazda! If you have any further questions, please give us a call. We're always happy to help!

September 27, 2023

James is very easy to deal with. He responds promptly to texts, emails and calls, both before and after the sale. Hawk has a large inventory compared to other dealers in the area. More

by Hdroche
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Wolff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Hawk Mazda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Mazda. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 24, 2023

I need the navigation sd card to be able to use the navigation feature for my 2023 CX-30. No one has helped me with that. More

by DRMILLSAP
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryan Lieser
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ernie Principe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Hawk Mazda responded

Hi, we regret to hear that you had this experience with us. Please contact Customer Care Manager, Daryl Woltman at 779-260-4311 so we can work with you to make this right.

September 24, 2023

Dan was extremely helpful and instrumental in our decision to buy a Mazda from this dealership. Having had poor experience at other Mazda dealerships, Dan quickly gained our trust through his knowled More

by Anjali J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Hawk Mazda responded

Hi Anjali, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Mazda. We look forward to your next visit! Take care!

September 23, 2023

Vince is kind and professional. As are all the staff members there. It's mostly clean, and as always I love the way (specifically) Vince and Manny explain what's going on with my ca More

by Naty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Jordan, Vincent Jordan
Sep 25, 2023 -

Hawk Mazda responded

Hi Naty, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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