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Hawk Mazda
Plainfield, IL
1,930 Reviews
Our goal is to provide you with the best car buying experience possible. We are here to assist you every step of the way. We know buying a car can be difficult for many people. This is why we strive to create a positive car buying experience to make it easier. We don’t want our customers to leave our lot unsatisfied with their final purchase. This is why our goal is to provide 100 percent customer satisfaction. We have the full line of quality new Mazda vehicles. If you're in the market for a new car, truck or SUV in the Joliet area, make Hawk Mazda your next stop.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,930 reviews
January 13, 2025
I purchased a CX90 PHEV and the sales person, James, was very helpful and answered all my questions I had about the vehicle. This was my first hybrid and had a lot to learn about how to operate it. James w very helpful and answered all my questions I had about the vehicle. This was my first hybrid and had a lot to learn about how to operate it. James was very helpful and took his time explaining to me the different features which were on the CX90. There were many "how do I?" questions I had for James and he took his time answering all of them. I went back a few days later to pair a new cell phone with the CX90. James wasn't there but Ernie took his time and helped me out with this issue. Clearly the staff at Hawk Mazda wants to make sure you are a totally satisfied customer. More
by Craigm1952
January 11, 2025
STOP. Stop harassing me with your constant requests for ratings. This dealer has provided ABSOLUTELY NO FOLLOW-UP. Stop harassing me with your constant requests for ratings. This dealer has provided ABSOLUTELY NO FOLLOW-UP. More
by PEACHYLTLK
Verified CustomerEmployees Worked With
January 10, 2025
I purchased a new Mazda CX-5 recently. James was very helpful and patient during my time in Hawk Mazda. I would recommend the dealer to others when they are buying a new vehicle. James was very helpful and patient during my time in Hawk Mazda. I would recommend the dealer to others when they are buying a new vehicle. More
by liuyuxiang512
Employees Worked With
January 09, 2025
They were very fair, polite, patient and helpful. If there sales department and pricing is the same fairness in 3 years I will be getting another vehicle from Hawk Mazda. I would recommend them hig If there sales department and pricing is the same fairness in 3 years I will be getting another vehicle from Hawk Mazda. I would recommend them highly. More
by JWKIS
January 09, 2025
They were very fair, polite, patient and helpful. If there sales department and pricing is the same fairness in 3 years I will be getting another vehicle from Hawk Mazda. I would recommend them hig If there sales department and pricing is the same fairness in 3 years I will be getting another vehicle from Hawk Mazda. I would recommend them highly. More
by JWKIS
January 09, 2025
James was great! Very helpful and quick service! He switched over plates, made sure everything was perfect. Very helpful and quick service! He switched over plates, made sure everything was perfect. More
by isabelle
Employees Worked With
January 09, 2025
They were very fair, polite, patient and helpful. If there sales department and pricing is the same fairness in 3 years I will be getting another vehicle from Hawk Mazda. I would recommend them hig If there sales department and pricing is the same fairness in 3 years I will be getting another vehicle from Hawk Mazda. I would recommend them highly. More
by JWKIS
January 02, 2025
Santos was amazing! He provided great service and made sure I was aware of all of the incredible features that Mazda has to offer. Would definitely recommend my friends He provided great service and made sure I was aware of all of the incredible features that Mazda has to offer. Would definitely recommend my friends and family to buy a Mazda from him! More
by ISAGUIRREAM21
January 02, 2025
The customer service is always great! This is my second vehicle from this dealership and each experience has been fantastic! Jerry is a pleasure to do business with. This is my second vehicle from this dealership and each experience has been fantastic! Jerry is a pleasure to do business with. More
by GEN.SHIMKUS
January 01, 2025
Excellent service and kept their word on pricing. Very easy to work with and would definitely recommend. Very easy to work with and would definitely recommend. More
by BRIAN
