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Hawk Mazda
Plainfield, IL
1,963 Reviews
Our goal is to provide you with the best car buying experience possible. We are here to assist you every step of the way. We know buying a car can be difficult for many people. This is why we strive to create a positive car buying experience to make it easier. We don’t want our customers to leave our lot unsatisfied with their final purchase. This is why our goal is to provide 100 percent customer satisfaction. We have the full line of quality new Mazda vehicles. If you're in the market for a new car, truck or SUV in the Joliet area, make Hawk Mazda your next stop.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,963 reviews
March 24, 2024
Friendly stuff, nice and clean facility, financing done in a very fast matter, all the experience with Hawk Mazda was great, I would recommend it to everyone. in a very fast matter, all the experience with Hawk Mazda was great, I would recommend it to everyone. More
by Joe D
March 23, 2024
James was excellent to work with! He made everything a super easy process start to finish and I will definitely be working with him and Hawk Mazda again. He made everything a super easy process start to finish and I will definitely be working with him and Hawk Mazda again. More
by lexi3832
Employees Worked With
March 23, 2024
James was wonderful to work with. He snd his team made our purchase process very smooth and easy. He snd his team made our purchase process very smooth and easy. More
by Jen3832
March 20, 2024
This is the second vehicle I have leased from James at Hawk Mazda. I'm 63 years old and have purchased quite a few cars in my lifetime. Believe me, James is by far the best salesperson I have ever worked Hawk Mazda. I'm 63 years old and have purchased quite a few cars in my lifetime. Believe me, James is by far the best salesperson I have ever worked with. He is very patient and takes the time to understand what you are looking for in a car. Once he knows this, he presents the options and pricing relevant to your search. When you have settled on a car, he makes sure you understand all of the operating features of the vehicle before you drive it off of the lot. Everyone I have dealt with from the financing and service departments have also been exceptional. If you're in the market for a Mazda, definitely go see James at Hawk Mazda. More
by Michael
Employees Worked With
March 20, 2024
After visiting 3 previous Mazda dealers and leaving with nothing but frustration, we finally met Dan and had a great experience! He was super helpful and provided honest customer service. He presented a fai nothing but frustration, we finally met Dan and had a great experience! He was super helpful and provided honest customer service. He presented a fair price for the car we wanted without the need for negotiation and was in no way pushy about additional package options. Within 3 hours, we were out the door with a brand new CX-50 that Dan also took the time to provide a super helpful tutorial on. I highly recommend the Hawk Mazda dealership and Dan! More
by carleyp105
Employees Worked With
March 14, 2024
James was very helpful and provided great customer service in my car shopping experience. He was patient as I waded through the different vehicles that were available to choose from. service in my car shopping experience. He was patient as I waded through the different vehicles that were available to choose from. More
by David
March 14, 2024
Dan did a great job introducing me to Mazdas and taught me all about my Mazda after purchasing it. I found him to be straightforward about everything. I have purchased many cars in my life and this was t me all about my Mazda after purchasing it. I found him to be straightforward about everything. I have purchased many cars in my life and this was the first time the experience was pleasant. Dan did everything right. More
by struven
Employees Worked With
