Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hawk Mazda
Plainfield, IL
1,861 Reviews
Our goal is to provide you with the best car buying experience possible. We are here to assist you every step of the way. We know buying a car can be difficult for many people. This is why we strive to create a positive car buying experience to make it easier. We don’t want our customers to leave our lot unsatisfied with their final purchase. This is why our goal is to provide 100 percent customer satisfaction. We have the full line of quality new Mazda vehicles. If you're in the market for a new car, truck or SUV in the Joliet area, make Hawk Mazda your next stop.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,861 reviews
December 01, 2023
Dylan is great! He is very helpful, patient, and warm. We had a great experience working with him at Hawk Mazda! He is very helpful, patient, and warm. We had a great experience working with him at Hawk Mazda! More
by Ina
Employees Worked With
November 30, 2023
Hawk Mazda is very detailed and they make sure that my car is running smoothly. I always have a great experience here! car is running smoothly. I always have a great experience here! More
by Alexis23
Verified CustomerNovember 29, 2023
The staff was really nice. They were patient and helped me obtain my new ride. Thanks They were patient and helped me obtain my new ride. Thanks More
by Martinangela690
Employees Worked With
November 29, 2023
This dealership is far ! However , it's worth the drive . I wouldn't go anywhere else ! However , it's worth the drive . I wouldn't go anywhere else ! More
by ashleythacker23
November 27, 2023
Very well received and awesome experience Nice The sales staff was excellent and the finance manager Dale did an amazing job making us all feel comfortable and not a stressed sale. Never felt pressured and staff was excellent and the finance manager Dale did an amazing job making us all feel comfortable and not a stressed sale. Never felt pressured and my wife and me felt really comfortable purchasing the vehicle. Store was amazingly clean and everyone was super respectful. More
by ALLWYN_HENRY
November 26, 2023
Friendly people, Great sales department, Awesome General manager And fantastic pricing I would definitely go back there manager And fantastic pricing I would definitely go back there More
by DINO1742
Employees Worked With
Other Employees :
Vincent Jordan
November 24, 2023
Wait time wasn’t bad. Customer service was excellent. And they were very informative and helpful. Customer service was excellent. And they were very informative and helpful. More
by Alexrdz89
Employees Worked With
November 23, 2023
A nice, new, upscale Mazda dealer in the area. A bit expensive compared to the dealers up north that we were accustomed to. Seemed friendly enough though and were willing to talk to customers as p A bit expensive compared to the dealers up north that we were accustomed to. Seemed friendly enough though and were willing to talk to customers as people instead of clientele which is always appreciated. More
by George.gruze
Employees Worked With
November 22, 2023
Working with James and Hawk Mazda made the buying process simple and I greatly appreciated their help and transparency. I was able to easily find the vehicle I wanted online, and James answered every questio simple and I greatly appreciated their help and transparency. I was able to easily find the vehicle I wanted online, and James answered every question I had over email without delay. Upon arriving at the dealership, I was able to test drive and purchase my car in a very short amount of time. After completing the paperwork, James took the time to walk through each of the features and get me signed up on the Mazda app. I would highly recommend James and Hawk Mazda to anyone looking to buy. More
by Andrew M.
