Hawk Mazda

Thank you! Joshua Martinez was an amazing salesperson!! I would definitely recommend him to everyone I know. He is very knowledgable, patient, understanding, a Joshua Martinez was an amazing salesperson!! I would definitely recommend him to everyone I know. He is very knowledgable, patient, understanding, and most of all friendly. I felt as if I was doing business with a really good friend. I went in the dealership with no idea of what car to purchase and he helped me with everything from features to gas mileage to a car that would suit me best. Price is perfect for me. If you want fast and friendly service he is your guy. Thank you so much and I will be returning with someone to purchase a vehicle from you guys soon! I greatly appreciate your help Joshua! God bless!! More

Stay away These jerks are just about selling cars. They don't listen or care about your concerns. The saleperson was told I don't want their financing and was a These jerks are just about selling cars. They don't listen or care about your concerns. The saleperson was told I don't want their financing and was adimately instructed not to run my credit because I did not want the inquiry hits against it. I purchased the car and got numerous alerts the next day that my credit has changed. Come to find out they ran 5 hard inquiries against me. When confronted about it they couldn't of cared less. After I bought the car which was a brand new 2015 Mazda, i was literally handed the keys and told to have a nice day. They did NOTHING to get me aquainted with the vehicle. I even had to figure out the nav system and stereo as well as program the bluetooth myself. Do yourself a favor and go somewhere else. - Wayne Forsythe More

Great Used Cars! I've purchased 3 used cars from Lil' Joe over the past 4 years, and every experience was great. He found me the perfect car every time, and always gav I've purchased 3 used cars from Lil' Joe over the past 4 years, and every experience was great. He found me the perfect car every time, and always gave me the best deal possible. He personally takes care of every detail to ensure a smooth transaction. I would highly recommend Lil' Joe and Bill Jacobs Joliet if you're in the market for a car. More

Alan went above and beyond with his customer service giving us extra technology that we had never dreamed of having in our car. He showed us how to use all of the features of the vehicle and made sure a giving us extra technology that we had never dreamed of having in our car. He showed us how to use all of the features of the vehicle and made sure all of our questions were answered. He even synced my phone to the car for me and stayed until almost 11pm to finish the sale and make sure that my husband and I were comfortable. The next day Alan had us back to the dealership to introduce us to the service department and schedule my first oil change appointment so that I wouldn't have to worry about it in the future. Alan was straightforward and honest with us. He showed us respect even though my husband and I are young. He made sure that we were getting a vehicle that fit our family's needs. More

Alan was expecting us and when we come in he was helpful, prepared and very competent! We were in and out with a New Car in less than 2 hours! prepared and very competent! We were in and out with a New Car in less than 2 hours! More

I purchased my 2014 Mazda 6 this past summer. It was a great experience Salesman Tom Saieg was very professional along with Fred Bartuch. The following week we received a thank you letter from Tom and a f great experience Salesman Tom Saieg was very professional along with Fred Bartuch. The following week we received a thank you letter from Tom and a follow up phone call asking me how I liked my new car. When my 5,000 mile service was due Jeff Dagenais was my Service Advisor he was very professional and very thorough explaining all the things they inspected on my vehicle. I would recommend Bill Jacobs Mazda anyday! Sincerly Mark ferbend More

We needed to replace our 20 year old Ford that finally gave out. We needed to find a car we could afford and had a very limited budget. I did a lot of research on dealer websites and contacted at least gave out. We needed to find a car we could afford and had a very limited budget. I did a lot of research on dealer websites and contacted at least 15 different dealers. Most of these experiences had all the hallmarks of why people have a negative perception of car sales people. Than I found the Bill Jacobs website and since we live in Joliet, I was hoping to find a trustworthy local dealer. I placed a call and got Dan McCarthy on the phone. He carefully listened to the very specific parameters as to mpg and monthly payment we could afford. His attitude from the beginning was welcoming and helpful. He suggested running my credit to find out what would be workable, so we did that, and he called back in a short time with a specific car in mind that would fit my budget and mpg parameters. When we arrived, the car was waiting for a test drive. This car turned out to be perfect for us and Dan made the entire experience easy. I can honestly say that this was the most impressive experience I have ever had with a car dealership. Most importantly it was Dan's professionalism that got us in the door and he is a great asset to the organization. More

Quan helped us as much as possible and was very friendly. He was funny and light hearted. In the end we got a deal very close to what we wanted. I would go back and have Quan help us again. He even came in o He was funny and light hearted. In the end we got a deal very close to what we wanted. I would go back and have Quan help us again. He even came in on his day off for us. I am very pleased with the quality of my car, that was previously owned. There was a down side, there was only one manager to help us with the final papers and we had to wait about an hour and a half because there were other people in front of us. More

Jennifer was the best. My husband and I was driving my work car which was a 2001 Buick no one came running to us when we pulled up and got out and started looking at new Camero's. We didn't see the color work car which was a 2001 Buick no one came running to us when we pulled up and got out and started looking at new Camero's. We didn't see the color I wanted. I said to my husband lets go but I have to go the restroom first. I walked into the used car side not knowing that was the side. I saw a girl and said can anyone help me. From then on it was great. For all your other car sales,man that by passed me. I bought that car in 5 minutes because Jennifer was the most friendliest non car artist you had . I don't buy shoes I buy a new car every year. Trust me I will go to Jennifer.and by the way no trade in and no loan you have her on the wrong side. I saw the gal on the new car side and she don't hold a stick to Jennifer :) More