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Hawk Mazda
Plainfield, IL
1,909 Reviews
Our goal is to provide you with the best car buying experience possible. We are here to assist you every step of the way. We know buying a car can be difficult for many people. This is why we strive to create a positive car buying experience to make it easier. We don’t want our customers to leave our lot unsatisfied with their final purchase. This is why our goal is to provide 100 percent customer satisfaction. We have the full line of quality new Mazda vehicles. If you're in the market for a new car, truck or SUV in the Joliet area, make Hawk Mazda your next stop.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,909 reviews
March 20, 2024
This is the second vehicle I have leased from James at Hawk Mazda. I'm 63 years old and have purchased quite a few cars in my lifetime. Believe me, James is by far the best salesperson I have ever worked Hawk Mazda. I'm 63 years old and have purchased quite a few cars in my lifetime. Believe me, James is by far the best salesperson I have ever worked with. He is very patient and takes the time to understand what you are looking for in a car. Once he knows this, he presents the options and pricing relevant to your search. When you have settled on a car, he makes sure you understand all of the operating features of the vehicle before you drive it off of the lot. Everyone I have dealt with from the financing and service departments have also been exceptional. If you're in the market for a Mazda, definitely go see James at Hawk Mazda. More
by Michael
Employees Worked With
March 20, 2024
After visiting 3 previous Mazda dealers and leaving with nothing but frustration, we finally met Dan and had a great experience! He was super helpful and provided honest customer service. He presented a fai nothing but frustration, we finally met Dan and had a great experience! He was super helpful and provided honest customer service. He presented a fair price for the car we wanted without the need for negotiation and was in no way pushy about additional package options. Within 3 hours, we were out the door with a brand new CX-50 that Dan also took the time to provide a super helpful tutorial on. I highly recommend the Hawk Mazda dealership and Dan! More
by carleyp105
Employees Worked With
March 14, 2024
Overall a great experience and fast. Answered all my questions and great customer service Detailing my vehicle Answered all my questions and great customer service Detailing my vehicle More
by Ltafoya26
Verified CustomerMarch 14, 2024
James was very helpful and provided great customer service in my car shopping experience. He was patient as I waded through the different vehicles that were available to choose from. service in my car shopping experience. He was patient as I waded through the different vehicles that were available to choose from. More
by David
March 14, 2024
Dan did a great job introducing me to Mazdas and taught me all about my Mazda after purchasing it. I found him to be straightforward about everything. I have purchased many cars in my life and this was t me all about my Mazda after purchasing it. I found him to be straightforward about everything. I have purchased many cars in my life and this was the first time the experience was pleasant. Dan did everything right. More
by struven
Employees Worked With
March 10, 2024
Hawk Auto had exceptional service! They made the process of buying my car so easy. They were very understanding and accommodating. I would highly recommend Hawk Auto 😊 They made the process of buying my car so easy. They were very understanding and accommodating. I would highly recommend Hawk Auto 😊 More
by cnouhakis
Employees Worked With
Danny Dutkiewicz
March 09, 2024
He is a Great guy, nice person, and good salesman he told us everything about the car and it was great. us everything about the car and it was great. More
by Joe D
Employees Worked With
March 08, 2024
Super easy process and exceptional service. James was great to work with and went out of his way to accomodate. James was great to work with and went out of his way to accomodate. More
by Robert.g.martin
