Hawk Mazda

My husband and I arrived at the dealership with only 30 minutes to spend there. Dan cordially greeted us and worked up a price for our trade-in and the new card within those 30 minutes. We negotiated fur minutes to spend there. Dan cordially greeted us and worked up a price for our trade-in and the new card within those 30 minutes. We negotiated further on the phone when we got home. Even though Dan's shift had ended, he stayed that evening to complete the sale/paperwork and we left that evening with our new car. This is the 3rd card we've bought from Bill Jacobs. Friendly people and best price in town. Highly recommend. More

I started out my day bringing in my 2007 mazda 6 in for some minor service. The service man that day was exceptionally nice setting me up in the new waiting room and even offering to bring me to the mall b some minor service. The service man that day was exceptionally nice setting me up in the new waiting room and even offering to bring me to the mall because it was going to take time to get the needed part in. Mindy McCorkle came over to see me because I had bought my car from her as did my daughter several months ago and my son in law several days earlier. As Mindy and I started talking it became clear that this would be a good time to trade my 2007 in for a new car. We discussed the options of keeping my old car for another year and what that would mean to my trade in. She let me think it thru and took me out for a test drive. Mindy is exceptionally friendly. I get her sense of humor and I think she gets mine. Trip Jacobs also took me out driving and by that time I knew what I wanted. Trip new exactly the right questions to ask to get me to narrow down what i wanted. Trip and Mindy knew an incredible amount about the car and I soaked up all the information I could. Trip is always entertaining and i enjoy his style. Financing worked out well. They worked very hard to get me a good rate, as well as understood my struggles as a single person on a teachers salary. They came up with the number I needed. Thank you. The overall experience was exceptional. I was embarrassed to be treated so nicely. Everyone treated me with respect, and like I was the only customer all day, which i definitely was not. A wonderful experience. I did cry when I left my old car behind. It was a Mazda 6, sold to me by Mindy. It was a great car. I enjoyed owning I. More

Michael Armenta and David Casino were a pleasure to work with. They gave me the best price, and backed it up with A+ service. I got the car that I wanted, at the price that I wanted, and left me feelin with. They gave me the best price, and backed it up with A+ service. I got the car that I wanted, at the price that I wanted, and left me feeling like thier number one customer. Thier attention to detail and mindset of putting the customer first was remarkable. I give them my highest recommendation! More

Mr. Urbina was very helpful and got us a new rather than used car when we didn't think it was possible in our price range. Also, the finance man at this dealership made the whole process very easy. We will used car when we didn't think it was possible in our price range. Also, the finance man at this dealership made the whole process very easy. We will definitely come back! More

They did a wonderful job in all aspects of our buying experience even though it was a hectic giant tent sale. I would definitely recommend these guys without any hesitation! experience even though it was a hectic giant tent sale. I would definitely recommend these guys without any hesitation! More

Bill Jacobs Joliet was the best car buying experience EVER! I am very satisfied from beginning to end. Bobby Nichols was excellent in all areas. I also want to thank Joe in the finance dept for working EVER! I am very satisfied from beginning to end. Bobby Nichols was excellent in all areas. I also want to thank Joe in the finance dept for working a miracle for me. Thest two men were the best to work with... More

I went to Bill Jacobs to get me a car, and I was greeted by Allen, and I had such a wonderful experience. I felt so at ease with him, when he showed me the car and all its features, I was impressed with hi by Allen, and I had such a wonderful experience. I felt so at ease with him, when he showed me the car and all its features, I was impressed with his knowledge, and when he told me that I would love the drive and handling, I told him I would take it! He said that’s great let me get the keys so I can take it out for a test drive. I told him I never test drive, all I have to do is bring in the wife with me to see if she likes it. Allen said to me that if I wanted to take the car home to pick her up in he would get it cleaned, fueled and a plate. I was very impressed with how well I was treated, even though I was dressed in my work clothes and I was filthy from work and yet he treated me like I had an expensive suit with a suitcase full of money. I find that I wasn’t being judged by my appearance, and that is what impressed me the most of Allen. Trust me I have been to a lot of dealerships in my life time and I can’t tell you that I have been ignored many times just because the way I am dressed. So I want everyone to know that Allen is a salesman that I would recommend to all my friends and family. More

I had a great experience.Everything was shown to me on the new Mazda 3, 2012 I purchased. This is the 5th vehicle I have bought with Bill Jacobs Joliet. They were patient and have excellent customer sati the new Mazda 3, 2012 I purchased. This is the 5th vehicle I have bought with Bill Jacobs Joliet. They were patient and have excellent customer satisfaction with me. More

Car took a little long to clean up, finished my paper work before my new car was ready. Jim Gilbert was very helpful with my finances. Overall great experience, very helpful and friendly service! work before my new car was ready. Jim Gilbert was very helpful with my finances. Overall great experience, very helpful and friendly service! More

I spent a considerable amount of time researching my new car purchase. I drove from dealership to dealership test driving every car in my price range. I made an appointment with Michael to test-drive a Ma car purchase. I drove from dealership to dealership test driving every car in my price range. I made an appointment with Michael to test-drive a MazdaSpeed 3; and after the test-drive, I knew that it was the car that I wanted. I had several loose ends to tie up with other dealers, and I wanted to give them a chance to counter the fantastic price that I was given by Michael. Most of the other dealerships balked at the number and wished me good luck; one dealer did EVERYTHING that they could to keep my business. In the end it was the quality of products, attentive service, knowledge of the product, and the time and respect that I was given at Bill Jacobs Mazda Mitsubishi, by the entire staff that brought me back and ultimately, between my salesman Michael and Jim in finance, they got me into my beautiful new car. I can't imagine a better car buying experience. More