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Hawk Mazda
Plainfield, IL
1,890 Reviews
Our goal is to provide you with the best car buying experience possible. We are here to assist you every step of the way. We know buying a car can be difficult for many people. This is why we strive to create a positive car buying experience to make it easier. We don’t want our customers to leave our lot unsatisfied with their final purchase. This is why our goal is to provide 100 percent customer satisfaction. We have the full line of quality new Mazda vehicles. If you're in the market for a new car, truck or SUV in the Joliet area, make Hawk Mazda your next stop.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,890 reviews
July 09, 2019
Crapppppppp Nothing but problems. One guy helped us out but when we tried to get in touch with him again to let him know. Poooooooof! Nowhere to be found. Custome Nothing but problems. One guy helped us out but when we tried to get in touch with him again to let him know. Poooooooof! Nowhere to be found. Customer service is horrible. Like these reviews even matter. Whoever from the staff is reading this will most likely shake their head or laugh it off. Nothing will get done. That’s just how it goes around there. More
by Decicco5
Verified Customer
July 07, 2019
Beyond wonderful experience The two gentlemen that helped me out today were beyond helpful. They went beyond the typical pushy sales tactics and actually fought to get me into th The two gentlemen that helped me out today were beyond helpful. They went beyond the typical pushy sales tactics and actually fought to get me into the car I wanted and into the price range I asked for. They did just that and more. Even after the agreed upon price they continued to work with getting the price even lower. Beyond happy with the services received today and will continue to come back to these two for as long as they are working with hawk Mazda! More
by Jskin89
July 06, 2019
Great custimer service, easy buying experience Brian and Troy were fantastic. They were able to help me find the best car for me, worked with me on the right financing package. And made the process Brian and Troy were fantastic. They were able to help me find the best car for me, worked with me on the right financing package. And made the process easy and seamless. Thank you both very much! More
by Aircan
Employees Worked With
Troy Ritsema, Brian Biddle
July 05, 2019
Friendly, informative Was informed of time wait, cost of service, cost of broken console clip that could be taken care of that day. Nice workers. Nothing bad, only teeny d Was informed of time wait, cost of service, cost of broken console clip that could be taken care of that day. Nice workers. Nothing bad, only teeny disappointment.....was told car would be washed and it wasnt.....probably cuz they were busy More
by YELLOWBRICKROAD1973
Employees Worked With
Kelvin Nunez
July 04, 2019
The drive James,Dave were very friendly and helpful during my purchase of my new Mazda.thank you guys for your being very professional and curtesy with your hel James,Dave were very friendly and helpful during my purchase of my new Mazda.thank you guys for your being very professional and curtesy with your help More
by Luis53
July 04, 2019
Awesome Experience Troy and Dan made the car buying experience go quick and smooth. They treated me with respect and didn't play any games. If you're in the market for a Troy and Dan made the car buying experience go quick and smooth. They treated me with respect and didn't play any games. If you're in the market for a New Mazda I recommend you give Hawk Mazda a chance at your business. More
by VALENCIATX
July 04, 2019
Mazda Lease Dan and Brian were fantastic to work with! They were friendly, patient, and willing to work with you to find a win-win solution. A positive experience Dan and Brian were fantastic to work with! They were friendly, patient, and willing to work with you to find a win-win solution. A positive experience. More
by CarLease
July 03, 2019
Great Service! All employees were super helpful and friendly. James Wolff showed us multiple vehicles and showed us features on each. Overall good experience and gre All employees were super helpful and friendly. James Wolff showed us multiple vehicles and showed us features on each. Overall good experience and great price. More
by Kmoster
Employees Worked With
July 02, 2019
Great service Had a great experience!!! So happy with my new Mazda 3, highly recommended coming here! All the guys here, were super helpful and personal. Jerry was Had a great experience!!! So happy with my new Mazda 3, highly recommended coming here! All the guys here, were super helpful and personal. Jerry was a great salesman! More
by Maggieschultz17
June 29, 2019
Fabulous experience! Let me just say from the beginning it was such a hassle free experience! Jerry and Troy did all they could do to make us the best deal! I would recomm Let me just say from the beginning it was such a hassle free experience! Jerry and Troy did all they could do to make us the best deal! I would recommended this dealership to everyone who wants an honest experience. More
by Jessica520
