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Hawk Ford of St. Charles - Service Center

St. Charles, IL

4.6
1,772 Reviews

1,772 Reviews of Hawk Ford of St. Charles - Service Center

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October 21, 2023

Quick and efficient. Knowledgeable and friendly. I really was impressed by the video text review of the car and the view of the air filter to be replaced. Also test autho More

by The Beast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monique Case
October 21, 2023

Labor costs were a surprise. Might not be competitive in the outside market. I could be wrong. More

by PAUL.DISPENSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2023

Did his best to keep my charges down and to keep wait time down as much as possible More

by LARRYMIC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brown
October 19, 2023

I do not hesitate to take my car to Hawk Ford. They always do the work on time and for the price they say. More

by Hondo74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brown
October 19, 2023

The work was completed quickly and the vehicle was still clean when i got the vehicle back. More

by JOHN.STAAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lambert /Collin Banaszak
October 19, 2023

Exceptional customer service, incredibly friendly, and love the text message updates that clearly keep the customer informed on the work being done, timing, price, etc. Monique was the bomb, as she’s More

by NKNOLLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique Case
October 19, 2023

Service at Truck Center is the best, Steve is always finding ways to work around your schedule and have our fleet serviced on time. More

by GLUNA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Donovan
October 19, 2023

Took the car in quickly and answered all questions,talked to the mechanic in the office and was happy to address my concerns More

by WINDSONG757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brown
October 18, 2023

Very professional staff and everything was on time for dropping off the vehicle and picking it up More

by JOHNHYLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen. Czerwinski
Apr 04, 2024 -

Hawk Ford of St. Charles responded

We're delighted to hear that you found our staff professional and your service experience timely. Your satisfaction is our priority, and we aim to provide efficient and top-quality service every time. Thank you for choosing Hawk Ford of St. Charles!

October 17, 2023

Quick and thorough oil change at a fair price. I Use the quick lane often. More

by HENAUGHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Banaszak
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