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Hawk Ford of St. Charles - Service Center

St. Charles, IL

4.7
1,822 Reviews
Call Service Center (630) 384-9905

1,822 Reviews of Hawk Ford of St. Charles - Service Center

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April 10, 2024

Jerry was so easy to work with. Great communication/updates on the status of my car. i was very satisfied with the level of customer service. More

by LJENNICHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
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Apr 16, 2024 -

Hawk Ford of St. Charles responded

At Hawk Ford of xx. Charles, we're delighted to hear about your positive experience with Jerry and our team! Providing great communication and updates on your car's status is a priority for us, and we're thrilled that you were very satisfied with the level of customer service received. Thank you for choosing Hawk Ford; we appreciate your feedback!

April 10, 2024

My experience with the Quick Stop has always been great. Staff is friendly, informative & professional. They don’t push additional services and the technicians seem very well trained. The waiting area is ni More

by SHARONJAENEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brown
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Apr 16, 2024 -

Hawk Ford of St. Charles responded

At Hawk Ford of xx. Charles, we're thrilled to hear about your consistently great experiences at the Quick Stop! Our friendly, informative, and professional staff are dedicated to providing top-notch service without pushing unnecessary services. We take pride in our well-trained technicians and comfortable waiting area. Thank you for your recommendation; we look forward to serving you again!

April 01, 2024

Very happy with the service at Hawk Ford and especially Jerry! It was quick and easy. More

by SLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
Report | Print
Apr 05, 2024 -

Hawk Ford of St. Charles responded

We're thrilled to hear about your positive experience with our service, especially with Jerry. Quick and easy service is what we strive for at Hawk Ford of xx. Charles. Thank you for choosing us!

March 28, 2024

Very happy and pleased with Toyota Rav4 oil change at the fast lane Robert Kane More

by rkane282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
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Mar 29, 2024 -

Hawk Ford of St. Charles responded

We're thrilled to hear that you had a positive experience with the oil change for your Toyota Rav4 at The Fast Lane! 🚗 Our team at Hawk Ford of xx. Charles is dedicated to providing efficient service and ensuring your satisfaction. Thank you for choosing us for your automotive needs. We look forward to serving you again in the future! #CustomerSatisfaction

March 28, 2024

Hawk Ford of xx. Charles has a friendly staff. They are helpful and had quick service. Also they were very knowledgeable about what my car needed to be fixed. More

by STYLIST09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry
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Mar 29, 2024 -

Hawk Ford of St. Charles responded

Thank you for your kind words about our friendly and helpful staff at Hawk Ford of xx. Charles! 🌟 We're thrilled to hear that you experienced quick service and found our team knowledgeable about your car's needs. Your satisfaction is our priority, and we appreciate your feedback. Thank you for choosing Hawk Ford of xx. Charles for your automotive needs!

March 26, 2024

Quick service- easy appt time to set up. Enjoy customer service team. Easy to do business with More

by KATHY46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amerla
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Mar 28, 2024 -

Hawk Ford of St. Charles responded

Hi, we are very happy to have provided you with such a positive experience! Thank you for your business, we appreciate you as a Hawk customer!

March 22, 2024

Steve got me in quickly and was able to help remedy my issue in a timely fashion. More

by SEANPATRICKMCADAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2024 -

Hawk Ford of St. Charles responded

Thank you for sharing your experience, and we're delighted to hear that Steve was able to assist you promptly. Delivering timely solutions is what we strive for, and we're glad we could meet your expectations. Your satisfaction is our top priority, and we look forward to welcoming you back in the future.

March 21, 2024

Great service and friendly representative, I am happy with the experience. Thanks for your help Linda More

by KING5918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Brown
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Mar 23, 2024 -

Hawk Ford of St. Charles responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with us and that our representative provided friendly service. Your satisfaction is our top priority, and we're grateful for the opportunity to assist you. If you ever need anything in the future, don't hesitate to reach out.

March 21, 2024

Very happy to have worked with Hawk on our new vehicle. We look forward to having a great car for years to come. More

by JEFFREYANDRZEJEWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Reckards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2024 -

Hawk Ford of St. Charles responded

Congratulations on your new vehicle! We're thrilled to have been a part of your car-buying journey and are delighted to hear about your satisfaction. Wishing you many wonderful years of driving enjoyment with your new car. Thank you for choosing Hawk Ford, and we're here for you whenever you need us.

March 21, 2024

Steve Staub has been my service contact person for 2 yrs - he has always been friendly, great communication and always explains work needed so I can understand. I greatly appreciate that assistance. My c More

by 729BLESSING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2024 -

Hawk Ford of St. Charles responded

I'm glad to hear about your positive experiences with Steve Staub at Hawk Ford of xx. Charles! We're dedicated to providing excellent service and assistance whenever you need it. Thank you for choosing us for your vehicle needs.

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