Hawk Ford of St. Charles - Service Center

Steve was super accommodating with my schedule. Got me in a car while they were working on mine. I appreciate all the help! Got me in a car while they were working on mine. I appreciate all the help! More

Steve was great and efficient. Very please with him and his service. Did exactly what he said! Very please with him and his service. Did exactly what he said! More

Went in for an oil change without an appointment. From beginning to the end was about 45 minutes. Everything was explained and I was very satisfied. From beginning to the end was about 45 minutes. Everything was explained and I was very satisfied. More

Great service I had my oil change in about an hour. Plus a full vehicle inspection. Plus a full vehicle inspection. More

Gerry is the best! He is very accommodating and what he says actually happens. Extremely conscientious and kind. He is very accommodating and what he says actually happens. Extremely conscientious and kind. More

Kristy Swanson was awesome at her job. Everyone went above and beyond to meet repair deadlines. Nice work! Everyone went above and beyond to meet repair deadlines. Nice work! More

The mobile service van is a great option if you’re unable to get into the dealer and the tech that I’ve had come out a couple times is very thorough and honest. He came right to the parking lot at my office. to get into the dealer and the tech that I’ve had come out a couple times is very thorough and honest. He came right to the parking lot at my office. More

It is my company car and Hawk Fird takes good care of the needed service. I do not like being bugged all the time about how well you did. Please do me a favor ant do not send me any more messages. needed service. I do not like being bugged all the time about how well you did. Please do me a favor ant do not send me any more messages. More

Great Experience… The customer service was great, I was treated with respect and kindness. Very honest good people working there. treated with respect and kindness. Very honest good people working there. More

very nice employees, very good service. and valet was awesome. you guys followed up on everything about the vehicle. outstanding job. and valet was awesome. you guys followed up on everything about the vehicle. outstanding job. More