Hawk Ford of St. Charles - Service Center

Good transaction. I traveled from Ohio to buy this vehicle,. They made it quick and painless. I was on the road in a reasonably short time. I traveled from Ohio to buy this vehicle,. They made it quick and painless. I was on the road in a reasonably short time. More

Great experience! Bill and Kirk are a great team! We will be back for our next truck Bill and Kirk are a great team! We will be back for our next truck More

Got my car in and out in a timely manner with great service will be back when needed. service will be back when needed. More

They are typically great at communicating, except for once. However, I left my car there with them overnight and when I got it back all the fuel had been drained from the gas tank. It had over a half-tan once. However, I left my car there with them overnight and when I got it back all the fuel had been drained from the gas tank. It had over a half-tank when I dropped it off and I literally had to go across the street and fill it up with gas before I could drive home. The service is fine, but the parts are seem VERY pricy. More

Good. They did my recalls and actually located an issue and repaired it, all while I waited as well. They did my recalls and actually located an issue and repaired it, all while I waited as well. More

Excellent service. Very friendly. Called with explanations. Scheduled follow up we requested. Highly recommend Hawk Ford service. Very friendly. Called with explanations. Scheduled follow up we requested. Highly recommend Hawk Ford service. More

First visit for servicing vehicle. Visit was to install window guards. Able to get an appointment on day and time requested. Visit was to install window guards. Able to get an appointment on day and time requested. More

Great dealer and great service staff very helpful keeping me informed on status of my service and what future service that should be addressed. me informed on status of my service and what future service that should be addressed. More

Prompt, polite, competent, truthful, cost effective was only charged for what I needed. Very pleased only charged for what I needed. Very pleased More

Wonderful dealership. From the greeting upon entering, through purchase, finance and delivery everyone was friendly, knowledgeable and respectful. Our salesman Nicholas Sl From the greeting upon entering, through purchase, finance and delivery everyone was friendly, knowledgeable and respectful. Our salesman Nicholas Sladek was terrific, he was patient and accommodating of our requests for vehicle comparisons and bringing the various vehicles upfront so we could see and check them out ourselves. We feel like we got a good deal and took delivery the same day. We highly recommend doing business with this dealership. More