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Hawk Ford of St. Charles

St. Charles, IL

Overview
Employees
Reviews
Vehicles
4.7
2,805 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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2525 E Main St

St. Charles, IL

60174

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Showing 2,805 reviews

April 10, 2024

Jerry was so easy to work with. Great communication/updates on the status of my car. i was very satisfied with the level of customer service. More

by LJENNICHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
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Apr 16, 2024 -

Hawk Ford of St. Charles responded

At Hawk Ford of St. Charles, we're delighted to hear about your positive experience with Jerry and our team! Providing great communication and updates on your car's status is a priority for us, and we're thrilled that you were very satisfied with the level of customer service received. Thank you for choosing Hawk Ford; we appreciate your feedback!

April 10, 2024

My experience with the Quick Stop has always been great. Staff is friendly, informative & professional. They don’t push additional services and the technicians seem very well trained. The waiting area is ni More

by SHARONJAENEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brown
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Apr 16, 2024 -

Hawk Ford of St. Charles responded

At Hawk Ford of St. Charles, we're thrilled to hear about your consistently great experiences at the Quick Stop! Our friendly, informative, and professional staff are dedicated to providing top-notch service without pushing unnecessary services. We take pride in our well-trained technicians and comfortable waiting area. Thank you for your recommendation; we look forward to serving you again!

April 07, 2024

They were very friendly and helpful. They also were transparent showing me the charges for the car. It took about 2 hours to complete the transaction More

by RDAZ11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Kreatsoulas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Hawk Ford of St. Charles responded

We appreciate your feedback! At Hawk Ford of St. Charles, transparency and efficiency are our priorities. Thank you for choosing us for your car purchase.

April 01, 2024

Very happy with the service at Hawk Ford and especially Jerry! It was quick and easy. More

by SLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
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Apr 05, 2024 -

Hawk Ford of St. Charles responded

We're thrilled to hear about your positive experience with our service, especially with Jerry. Quick and easy service is what we strive for at Hawk Ford of St. Charles. Thank you for choosing us!

March 31, 2024

Spotted the used truck we were looking for and had it in our driveway the next day. No pressure sales, cash sale, and out the door in 90 mins! Our first Ford so we'll see if all goes well in the upcoming ye More

by DAVE@RINKERPHOTO.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julia Vogt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe H, Jessica Vida
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Apr 01, 2024 -

Hawk Ford of St. Charles responded

At Hawk Ford of St. Charles, we're thrilled to hear about your seamless experience finding the perfect used truck with us! Our team takes pride in providing a no-pressure sales environment and ensuring a swift transaction that gets you on the road in no time. We appreciate your trust in choosing us for your first Ford and look forward to exceeding your expectations in the years to come. Here's to many more miles of happy driving ahead! Drive with confidence knowing you're part of the Hawk Ford family.

March 28, 2024

Hawk Ford of xx. Charles has a friendly staff. They are helpful and had quick service. Also they were very knowledgeable about what my car needed to be fixed. More

by STYLIST09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry
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Mar 29, 2024 -

Hawk Ford of St. Charles responded

Thank you for your kind words about our friendly and helpful staff at Hawk Ford of St. Charles! 🌟 We're thrilled to hear that you experienced quick service and found our team knowledgeable about your car's needs. Your satisfaction is our priority, and we appreciate your feedback. Thank you for choosing Hawk Ford of St. Charles for your automotive needs!

March 28, 2024

Very happy and pleased with Toyota Rav4 oil change at the fast lane Robert Kane More

by rkane282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
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Mar 29, 2024 -

Hawk Ford of St. Charles responded

We're thrilled to hear that you had a positive experience with the oil change for your Toyota Rav4 at The Fast Lane! 🚗 Our team at Hawk Ford of St. Charles is dedicated to providing efficient service and ensuring your satisfaction. Thank you for choosing us for your automotive needs. We look forward to serving you again in the future! #CustomerSatisfaction

March 27, 2024

Great place, and very helpful in finding the car that fits out family needs. Plus a great car we hope to have for years to come. More

by JEFFREYANDRZEJEWSKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Reckards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2024 -

Hawk Ford of St. Charles responded

Thank you for your kind words! We're delighted to hear that you had a great experience at Hawk Ford of St. Charles and that we were able to assist you in finding a car that perfectly fits your family's needs. We're thrilled that you found a great car that you hope to enjoy for years to come. Thank you for choosing us, and we look forward to being a part of your automotive journey!

March 26, 2024

Quick service- easy appt time to set up. Enjoy customer service team. Easy to do business with More

by KATHY46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amerla
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Mar 28, 2024 -

Hawk Ford of St. Charles responded

Hi, we are very happy to have provided you with such a positive experience! Thank you for your business, we appreciate you as a Hawk customer!

March 25, 2024

I liked both the new car manager Andrew and my salesman Nick Sladek. They both worked hard to get a great deal on the car that was right for us. More

by BILLTWENTY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Kreatsoulas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Sladek
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Mar 25, 2024 -

Hawk Ford of St. Charles responded

Good Afternoon, I understand our team got in touch with you and we will see you at the Dealership tomorrow morning. I apologize for any delays in our team getting back to you! Jessica Vida, Customer Experience Manager Hawk Ford of St. Charles

Mar 25, 2024 -

BILLTWENTY responded

See you at 10 am, looking forward to it.

Mar 28, 2024 -

Hawk Ford of St. Charles responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for your business, we appreciate you as a Hawk customer!

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