Hawk Ford of St. Charles

Well done Buying cars is one of my least favorite things to do. However, I have to say from testing driving, to negotiating to purchase was done professionally Buying cars is one of my least favorite things to do. However, I have to say from testing driving, to negotiating to purchase was done professionally. It has changed my opinion of the car buying experience! Well done! More

Service The service professional was attentive to me upon my arrival and made sure all of my service needs were taking care of in a efficient time frame. My v The service professional was attentive to me upon my arrival and made sure all of my service needs were taking care of in a efficient time frame. My vehicle was washed and ready for my departure. The staff was friendly . More

Mustang GT Friendly sales people who work hard to make you a fair deal. My purchase was a fun experience because there was very little bickering of the Mustang' Friendly sales people who work hard to make you a fair deal. My purchase was a fun experience because there was very little bickering of the Mustang's price and the value of my trade in. Bob Perri is excellent. More

Great place to buy a car Have been patronizing this dealership over ten years now and have purchased 8 vehicles. I have always been happy with the dealings with Paulie Rapier Have been patronizing this dealership over ten years now and have purchased 8 vehicles. I have always been happy with the dealings with Paulie Rapier and his team. If they didn't have the exact car I wanted, Paulie went out of way to get me the car I was looking for. Never felt high pressure or anything other than honest straight forward negotiations. Will continue to go there for all future Ford purchases. More

Great service Brought my car in to replace a warranted part after waiting for the part from Ford for a bit. Once I scheduled the appointment, the part was replaced Brought my car in to replace a warranted part after waiting for the part from Ford for a bit. Once I scheduled the appointment, the part was replaced and a service bulletin that happened to be released prior to my appointment was completed as well, all within the quoted timeframe. More

Wonderful car buying experience This was one of the most simple car buying experiences! Tony listened to what we were looking for, found it, and we were met with efficiency, professi This was one of the most simple car buying experiences! Tony listened to what we were looking for, found it, and we were met with efficiency, professionalism and pure ease. Highly recommend Hawk Ford and Tony! More

Warranty claim Clutch replacement on Ford Focus. It went well. Everything was Wonderful and the service was very friendly. Well done everyone. Happy holidays to ever Clutch replacement on Ford Focus. It went well. Everything was Wonderful and the service was very friendly. Well done everyone. Happy holidays to everyone and a happy new year. More

Professional and personal. All of the sale associates that I dealt with were polite and professional. I was impressed with the different vehicles in stock to choose from. All of the sale associates that I dealt with were polite and professional. I was impressed with the different vehicles in stock to choose from. More

New purchase of a used suv My rep was very thorough and didn’t pressure me during the process. I initially visited the dealership to see a vehicle that I saw online. He had it My rep was very thorough and didn’t pressure me during the process. I initially visited the dealership to see a vehicle that I saw online. He had it ready to show me. After the test drive we briefly negotiated the price and the deal was done. He also drove me to my home so I could pick up the plates and registration from previous car. It was a longer than expected process but I’m very happy with the service and the Ford Escape Titanium that I purchased More

Very professional, no pressure Great experience, ask for Bob Perri, very professional, no pressure, arrived at the dealership just to get info, and begin the process. Bob understood Great experience, ask for Bob Perri, very professional, no pressure, arrived at the dealership just to get info, and begin the process. Bob understood from the beginning and never pressured me. Gave me all the info I requested, his recommendations we’re right on the money. More