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Hawk Ford of Carol Stream
Carol Stream, IL
383 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 383 reviews
December 24, 2020
I purchased my 2018 Ford Escape from Joe Cotton Ford and had it serviced last week. I was very very happy in that "Sam" took care of me and he was most considerate and extremely professional and respectful had it serviced last week. I was very very happy in that "Sam" took care of me and he was most considerate and extremely professional and respectful. Everything went jus fine and I will be back again. More
by johnson111441
Employees Worked With
Pam Conn
December 15, 2020
Prompt service, professional staff, and excellent service. Cashier was happy and very polite. Called for an appointment and they said just come over now, great. service. Cashier was happy and very polite. Called for an appointment and they said just come over now, great. More
by midas1in2007
Employees Worked With
Pam Conn
November 25, 2020
Joe Cotton Ford has been providing me Great Service for over 20 years! They are there for everything from oil changes to break jobs. Service with a smile! over 20 years! They are there for everything from oil changes to break jobs. Service with a smile! More
by Satisfied Customer
Employees Worked With
Pam Conn
November 04, 2020
Worked with Zac to have my Edge serviced. I was pleased with the work done, and it was finished at the time they told me it was going to be completed.Zac was very accommodating. with the work done, and it was finished at the time they told me it was going to be completed.Zac was very accommodating. More
by george
Employees Worked With
Zac, Pam Conn
September 22, 2020
The service department took me in last minute and helped me get my car back on the road. Best service ever! I would definitely recommend omend this place to anyone looking to buy or or service there vehic me get my car back on the road. Best service ever! I would definitely recommend omend this place to anyone looking to buy or or service there vehicle at cotton ford. More
by Lilly0014
Employees Worked With
Pam Conn
September 02, 2020
All went very smooth in service for a warranty repair on my 2019 Ford Edge. Service people were very helpful and professional. Repair was done in one day. I could"nt be happier. my 2019 Ford Edge. Service people were very helpful and professional. Repair was done in one day. I could"nt be happier. More
by Chuck Wetherington
Employees Worked With
Pam Conn
August 22, 2020
Very pleased by work done on my ford Taurus. I buy all my cars here and have all service performed here. I am a twenty five year customer and always happy with Joe Cotton Ford. cars here and have all service performed here. I am a twenty five year customer and always happy with Joe Cotton Ford. More
by Chuncha
Employees Worked With
Pam Conn
August 09, 2020
Buyer from out of state. Came from Michigan to buy a pre owned car. They made it painless and took care of everything. Would definitely buy from them again in the future. Came from Michigan to buy a pre owned car. They made it painless and took care of everything. Would definitely buy from them again in the future. More
by mikev
Employees Worked With
Mike
July 21, 2020
Smooth and easy process Purchased my first Ford through the COSTCO program. Joe Cotton made it extremely easy. No pressure on F&I side. Would definitely recommend to other Purchased my first Ford through the COSTCO program. Joe Cotton made it extremely easy. No pressure on F&I side. Would definitely recommend to others. More
by Matt
Employees Worked With
Dave Augustyn, Rick Turner, Dan Bugielski, Pam Conn
