Hawk Ford of Carol Stream

I worked with Rich to upgrade my Edge. He was very knowledgeable with all of the features and options. Very easy process. Rich made the experience quick and easy. I will tell all of my family and frie knowledgeable with all of the features and options. Very easy process. Rich made the experience quick and easy. I will tell all of my family and friends to buy from him. More

Needed my battery checked and made an appointment at Joe Cotton. I dropped the car off with no problem. They not only checked the battery, they ran a multi-hour drain and recharge to test it more thorough Cotton. I dropped the car off with no problem. They not only checked the battery, they ran a multi-hour drain and recharge to test it more thoroughly. They then did a complementary charging system test. All of this at no charge. I was very appreciative. More

Brought my car in for a oil change and overall look over. It took a little time and I was getting concerned they were going to tell me all sorts of things that needed to be done/repaired. To my surprise I It took a little time and I was getting concerned they were going to tell me all sorts of things that needed to be done/repaired. To my surprise I was told it was in great condition and needed no further work. They even washed my car. Thanks Joe Cotton. You've earned my total trust!!! More

A very pleasant and stress free experience. The sales and finance team was great and easy to work with finance team was great and easy to work with More

Purchased a Ford F-150 Super crew. Fair and easy process. Worked with Scott Hill, very easy going individual, and patient in-spite of chilly temperatures outside. We came to an agreement and wrapp process. Worked with Scott Hill, very easy going individual, and patient in-spite of chilly temperatures outside. We came to an agreement and wrapped things up efficiently. We left feeling like we got a good deal and enjoyed the entire process (when was the last time anyone said that at an auto dealer?). While inventory is still low around the country, the Joe Cotton dealership still had enough options for us to weigh out a decision and make the purchase we wanted. Good place to do business. Thank you. More

Salesman was courteous respectfull do to covid. Liked that it was family owned and they give back to the community. Clean that it was family owned and they give back to the community. Clean More

My experience at Joe Cotton was primarily with Rich and Bob. They were both fantastic! They were both very kind and took the time to listen to exactly what I was looking for in a new vehicle. Afterwards, t Bob. They were both fantastic! They were both very kind and took the time to listen to exactly what I was looking for in a new vehicle. Afterwards, they quickly found me one that was perfect and made the whole process extremely smooth! More

Very good and professional service people are very friendly hover salesman Buch is the best friendly hover salesman Buch is the best More

Great place to do business at. Always very professional and pleasant employees. We buy all are cars from Joe Cotton Ford and also have all of them serviced there - 8 purchased over 8 years and 3 servced. and pleasant employees. We buy all are cars from Joe Cotton Ford and also have all of them serviced there - 8 purchased over 8 years and 3 servced. More