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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,873 Reviews
Call Service Center (815) 214-9907

2,873 Reviews of Hawk Chevrolet of Joliet - Service Center

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March 23, 2022

Very friendly and courteous customer service. Was able to answer any questions I had. Good job More

by c_a_watt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Mar 24, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Mar 26, 2022 -

Hawk Chevrolet of Joliet responded

Hi there! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

March 23, 2022

5 stars for having a person answer the phone, not a recording with a menu. Very nice and informative at checkout. Would love to have someone greet me when I pulled up for service. I wasn’t sure where More

by Barb
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don’t know any names
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Mar 23, 2022 -

Barb responded

I assume the work was done with quality. This was a recall service so we didn’t pay anything. We will definitely come back to Hawk.

Mar 23, 2022 -

Barb responded

👍

March 23, 2022

Friendly staff and quick service. They gave a detailed report of service and explained report. Very Satisfied. More

by Wondercat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Miller
Report | Print
Mar 26, 2022 -

Hawk Chevrolet of Joliet responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet of Joliet and we hope to see you again soon!

March 23, 2022

Samantha Was awesome and very attentive pleasant and knowledgeable of her job I would definitely appreciate her serving me again thank you More

by Kendall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha
Report | Print
Mar 26, 2022 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Samantha here at Hawk Chevrolet of Joliet! We are always more than happy to assist you if anything else comes up. Take care!

March 23, 2022

On time with appointment did a good job with repair, very pleasant personal, pleasant atmosphere. More

by Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin==Service. 10
Report | Print
Mar 26, 2022 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 22, 2022

Service provided was good repairs made in timely manner , Service tech provided good explanation of repairs and cost of repair. More

by 4784184nov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Mar 24, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 21, 2022

They’re ok my problem is they’ll tell you have a warranty but then as soon as you need it they say “nah” More

by Milkman17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember it was service not sales
Report | Print
Mar 24, 2022 -

Hawk Chevrolet of Joliet responded

Hi, thank you for taking the time to leave us feedback about your experience with us. If you are willing to give us another chance, please reach out to our Customer Care Manager, Bill Webb at (815) 773-2156 to speak to our manager directly.

Mar 25, 2022 -

Hawk Chevrolet of Joliet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

March 20, 2022

Justin was great. I was pleased with my experience as it was my first time there. More

by rashayae95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Mar 22, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 20, 2022

Hawk chevy was helpful and let me know that my car was in good shape and they were fast with the oil change More

by MEEESA24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember his name
Report | Print
Mar 22, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 20, 2022

This is the only dealship that sends a text message confirming my appointment from the time the appointment was made, the day before and and a follow up after the service. They even cleaned my floor Ma More

by KENTADE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Mar 22, 2022 -

Hawk Chevrolet of Joliet responded

Hi Kentade, thank you so much for your positive comments about Hawk Chevrolet of Joliet! We look forward to your next visit! Take care!

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