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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,873 Reviews

2,873 Reviews of Hawk Chevrolet of Joliet - Service Center

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March 28, 2022

Easy to work with. Would recommend. The place can get busy but the work is not rushed, the work is done correct. More

by Scotty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Martinez
Mar 29, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

March 28, 2022

Very unhelpful and slow to do anything about the situation at hand , taking their time moving from one place to the next More

by Brandob88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Martin Aguilar
Apr 11, 2022 -

Hawk Chevrolet of Joliet responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to Service Manager, Bill Webb at (815) 773-2156 at your earliest convenience and we will do our best to resolve this with you. We hope to hear from you.

March 28, 2022

My experience at Hawk is very positive. They are always friendly and courteous. They are always on time even when I'm not. They alway know what is happening in the Subaru world. More

by TJNCJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Colbert
Mar 31, 2022 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet of Joliet! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 28, 2022

Every thing went really well and smooth. Luis was beyond helpful and accommodating to myself and my car. When realized by car would not be done that night got me into a loaner and also let m More

by MEGHULME15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Mar 31, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hawk Chevrolet of Joliet. We are always more than happy to assist you if anything else comes up. Thanks again for the recommendation, and have an amazing day!

March 28, 2022

Great place. Fast service. Polite employees. Will return for future service for my vehicle. Thanks More

by cward6292
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Muisenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

March 28, 2022

Good at first ,had to return Chevy Tahoe three times for the price expected more More

by Weatherpros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John King
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Hawk Chevrolet of Joliet responded

Hello, Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us if you would like to discuss this further. Thanks again for bringing this to our attention. Bill Webb 815-773-2156 Service Manager Hawk Chevrolet Of Joliet

Apr 13, 2022 -

Weatherpros responded

Yes it was horrible situation,very unprofessional

March 28, 2022

Got me in on time and got me out in one hour explained everything and the fact that I could turn around and look on the come on the computer board to see the progress on my vehicle with good prices were g More

by Joshuadalessandro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melanie Hurt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 26, 2022

Made a same day appointment, told me my car would be ready in 2 days, it was finished the next day! No extra BS like other mechanics pull. More

by VANESSAORLICK927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie at the desk
Mar 29, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 24, 2022

Service writer was professional and courteous from start to finish. Time utilized for the service was getting a bit lengthy and the service writer came out and met with us. He stated the mechanic had stripp More

by M.simms132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Colbert Very Good
Mar 26, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

Mar 26, 2022 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 24, 2022

Staff misled me on repairs said problem would be resolved, but was not then guessed on next fix for my problem. If I had know the cost was that much from the start would not had it done.wasted my ti More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Samantha
Mar 29, 2022 -

Steve responded

very disappointed with service on vehicle. staff misled me on repairs would fix problem, but didn't engine light still on oil still leaking. then guessed on another fix for double the money. if i had know this from the beginning would not have done anything waste of time and money.

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