Hawk Chevrolet of Joliet - Service Center

Very nice waiting area. Complimentary beverages were available. Was treated promptly and very nicely. Service was completed quickly and properly with no pressure or attempt Complimentary beverages were available. Was treated promptly and very nicely. Service was completed quickly and properly with no pressure or attempt to upsell me. All things considered, a pleasant experience. I will most definitely come here first when looking for my next car. Thank you Hawk Mazda! More

Awesome service, love being out in an hour! Easy to schedule appointments on line too! Easy to schedule appointments on line too! More

It took almost 3 weeks to complete the process. We did get a loaner but only after 2 visits that proved futile. The work is done but there was some paint damage to the tru k & also the headliner We did get a loaner but only after 2 visits that proved futile. The work is done but there was some paint damage to the tru k & also the headliner is not put back as original More

Justin and his Service Team are excellent! They always go always above and beyond to ensure customer satisfaction. I highly recommend Mazda Hawk Service. They always go always above and beyond to ensure customer satisfaction. I highly recommend Mazda Hawk Service. More

No major issues with Hawk service. They are accommodating with shuttle transport and work with Enterprise Fleet to get it done as soon as they can They are accommodating with shuttle transport and work with Enterprise Fleet to get it done as soon as they can More

One thing I liked is that they bring you to your house while they fix your car and then send a person to pick you up. while they fix your car and then send a person to pick you up. More

The customer service was great. My service rep, David Hilmes was very helpful and knowledgeable. My service rep, David Hilmes was very helpful and knowledgeable. More

Easy to schedule, wonderful communication, experienced and great people. The service team made me feel welcome and that I was in good hands. Overall a great experience. and great people. The service team made me feel welcome and that I was in good hands. Overall a great experience. More

The service was great but I purchased my own oil and told the associate that I wanted to use the oil that I specifically bought for my vehicle. That did not happen. the associate that I wanted to use the oil that I specifically bought for my vehicle. That did not happen. More

Service center is a million times better than it used to be! Its amazing now! be! Its amazing now! More