Hawk Chevrolet of Joliet - Service Center

Sat in the waiting area for an extra 15 minutes before noticing a phone call from the dealership stating that my service was done. So I basically wasted at least 15 minutes because the service writer coul noticing a phone call from the dealership stating that my service was done. So I basically wasted at least 15 minutes because the service writer couldn't be bothered to go to the waiting room and tell me my service was completed. They didn't seem short staffed or anything. I'm just not understanding How hard it would be to go and tell someone The service was complete. As I sat there everyone else was told their vehicle was ready. Why I didn't get the same treatment is sad. More

Always outstanding service. That's why I chose Hawk for my 4 tire replacement rather than a tire store. All of my service work is done at Hawk. Angus is an excellent service rep That's why I chose Hawk for my 4 tire replacement rather than a tire store. All of my service work is done at Hawk. Angus is an excellent service representative. More

No problems. Very comfortable wait. I've always bring my Cadillac there for service. I've never had a problem. Very comfortable wait. I've always bring my Cadillac there for service. I've never had a problem. More

Everyone is very helpful and kind. The service pice was very reasonable as well. Thank you The service pice was very reasonable as well. Thank you More

Top notch service from the first call to vehicle pick up! I like the updates via text and the video was a nice touch as well. I like the updates via text and the video was a nice touch as well. More

They satisfy my need and wasn’t expensive. Realize the small mistake and fixed it. Realize the small mistake and fixed it. More

Very pleased with time of service and on time , dealer waiting room is very clean and comfortable waiting room is very clean and comfortable More

The service was excellent. Kept me informed and repaired the vehicle properly. Will definitely be back Kept me informed and repaired the vehicle properly. Will definitely be back More

Everyone is knowledgeable and very helpful. My daughter enjoys the popcorn. Lots of customer service training. It shows My daughter enjoys the popcorn. Lots of customer service training. It shows More

Excellent service,ready appt. And friendly staff makes a perfect situation to take my car for service. And friendly staff makes a perfect situation to take my car for service. More