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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,873 Reviews
Call Service Center (815) 214-9907

2,873 Reviews of Hawk Chevrolet of Joliet - Service Center

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July 23, 2023

Very happy with my last service experience at Hawk Subaru from sign up online to driving away when my Crosstrek was done. Thanks for taking such good care of me and my car! More

by SUESZU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mullin
Report | Print
Jul 24, 2023 -

Hawk Chevrolet of Joliet responded

Hi Sueszu, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 23, 2023

They are always so welcoming and understanding. Very easy to work with. My experiences make it easy to return to this dealer for service. More

by lcampione93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Tran
Report | Print
Jul 25, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Jul 27, 2023 -

Hawk Chevrolet of Joliet responded

Thank you so much for your positive comments about Hawk Chevrolet of Joliet! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 21, 2023

The service people are friendly. The waiting area is clean, comfortable and well stocked with tea, coffee, water and donuts or popcorn. The wait was reasonable. More

by MARIANW51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, don’t know the name but she was five star
Report | Print
Jul 25, 2023 -

Hawk Chevrolet of Joliet responded

Thank you so much for your positive comments about Hawk Chevrolet of Joliet! If you have any further questions, please give us a call. We're always happy to help!

Jul 25, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 21, 2023

I got my Subaru Forrester Wilderness edition 1. 5yrs ago and Hawk has down all my service. I’ve always been very satisfied. More

by BRYNSTER1308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna
Report | Print
Jul 25, 2023 -

Hawk Chevrolet of Joliet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Jul 25, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hawk Chevrolet of Joliet. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 21, 2023

Whenever I come to hawk Chevrolet I get good service. Thank you and God bless More

by gregoryevans419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angus Chu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2023 -

Hawk Chevrolet of Joliet responded

Thank you so much for your positive comments about Hawk Chevrolet of Joliet! If you have any further questions, please give us a call. We're always happy to help!

Jul 25, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 21, 2023

The appointment time was met, and there was a very thorough explanation of what service my vehicle needed. More

by danka
Recommend Dealer
Yes
Employees Worked With
Gary
Report | Print
Jul 25, 2023 -

Hawk Chevrolet of Joliet responded

Thank you so much for your positive comments about Hawk Chevrolet of Joliet! If you have any further questions, please give us a call. We're always happy to help!

Jul 25, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 20, 2023

No updates Had car 9days Car was filthy Grease on right floor mat. So far work that was done is good More

by Tzjoss
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Hector Ortiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 27, 2023 -

Hawk Chevrolet of Joliet responded

Thank you for taking the time to leave us feedback about your experience with us. Please contact our Service Director, Bill Webb at 815-773-2156 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Jul 27, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us another chance, please reach out to us to speak to our manager directly. Customer Care Manager Bill Webb (815) 773-2156

Jul 28, 2023 -

Tzjoss responded

The saga continues The window that had the motor replaced does not close properly I am going to make an appointment to correct the problem Hopefully this will appointment will be better Thank you for your response Sincerely Terry Ziakis

July 20, 2023

Upfront about diagnostic costs, and was able to fix the issue without any extra charges. More

by WSHAWNAMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Hawk Chevrolet of Joliet responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

Jul 24, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

July 19, 2023

Service desk acknowledged me as soon as I walked through the door. They checked me in and serviced my vehicle quickly. More

by MSHELTON129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Colbert
Report | Print
Jul 23, 2023 -

Hawk Chevrolet of Joliet responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Jul 27, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet of Joliet. Feel free to reach out to us if you need anything. Have a wonderful day.

July 18, 2023

My recent visit was for my A/C components. Hot air thru my dash vents. Like always , Hawk Subaru went above and beyond to help it’s loyal and new customers. Witness with my own eyes, waiting b More

by INLINE6_2026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Colbert Hawk Subaru, Kelvin Nunez Hawk Subaru
Report | Print
Jul 19, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

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