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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,873 Reviews
Call Service Center (815) 214-9907

2,873 Reviews of Hawk Chevrolet of Joliet - Service Center

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August 01, 2023

Great service, nice people very friendly didn't have to wait too long for my car... More

by JAMES.HARTS1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Ortiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2023 -

Hawk Chevrolet of Joliet responded

Hi James, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

July 29, 2023

Good experience all in all, found the truck I needed with everything that the wife eanted More

by GRIZ2477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocco Ruffolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Thorn
Report | Print
Jul 31, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Aug 01, 2023 -

Hawk Chevrolet of Joliet responded

We appreciate your positive review about your recent experience with us! We hope you have a great day!

July 29, 2023

Very strange that a car dealership service department would tell a customer that they needed to go to a muffler repair shop to repair a muffler/exhaust problem and that they couldn't do the repair themse More

by michaellink100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Ortiz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we regret to hear that you are displeased with your recent experience with us. We would like to work towards a resolution, so if you are willing, please reach out to our Service Manager, Bill Webb at 779-260-4270 to discuss this further.

Aug 01, 2023 -

Hawk Chevrolet of Joliet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Manager, Bill Webb at 779-260-4270 to discuss your concerns, as your satisfaction is of utmost importance to us.

July 28, 2023

Very nice and professional an informative he really help me out a lot will return back again thank you More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angus Chu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mullin
Report | Print
Jul 31, 2023 -

Hawk Chevrolet of Joliet responded

Tracy, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Hawk Chevrolet of Joliet

Aug 01, 2023 -

Hawk Chevrolet of Joliet responded

Tracy, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

July 27, 2023

C0nnvenintt to my house, easy to find, good service, friendly staff, good coffee . Mother had good service here. More

by Robin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2023 -

Hawk Chevrolet of Joliet responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Aug 01, 2023 -

Hawk Chevrolet of Joliet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet of Joliet and we hope to see you again soon!

July 27, 2023

They were very accommodating and patient with me. They gave me the best deal on the Subaru Outback that I cannot pass up. And I am happy so happy with my purchase and the service that I got! More

by maryg.diaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna, Jeffrey
Report | Print
Jul 31, 2023 -

Hawk Chevrolet of Joliet responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Aug 01, 2023 -

Hawk Chevrolet of Joliet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet of Joliet and we hope to see you again soon!

July 27, 2023

What a great service dept. They resolved my issue quickly correctly. I would revisit for sure. More

by Rramos4311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angus Chu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2023 -

Hawk Chevrolet of Joliet responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Aug 01, 2023 -

Hawk Chevrolet of Joliet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet of Joliet and we hope to see you again soon!

July 26, 2023

They have always been informative, kind and helpful. I’m really pleased with my Subaru Forester and the service I’ve received. More

by Tracey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2023 -

Hawk Chevrolet of Joliet responded

Hi Tracey, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Hawk Chevrolet of Joliet

July 26, 2023

Integrity, professional, accommodating, timely, polite, goes the extra mile. All around clean facility with expert care. More

by marilynfumagalli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe Dale in Service helped me. 10 stars top notch!
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Jul 29, 2023 -

Hawk Chevrolet of Joliet responded

Hi, thank you so much for your positive comments about Hawk Chevrolet of Joliet! If you have any further questions, please give us a call. We're always happy to help!

July 26, 2023

Everyone was so nice! And the cold water was nice on the toasty day. Thanks for a great experience! More

by amyfoley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Figueroa
Report | Print
Jul 29, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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