Back

Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,873 Reviews

2,873 Reviews of Hawk Chevrolet of Joliet - Service Center

Sort by
August 03, 2023

The person name Dan, not good. But after talking service manager Mr. Webb. Great, service 👏 More

by aheath1
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Bill Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Aug 07, 2023 -

Hawk Chevrolet of Joliet responded

We appreciate you taking the time to leave us this feedback. Thank you for choosing Hawk Chevrolet of Joliet and we hope to see you again.

August 03, 2023

It was a pleasant experience. I was told that it might take two hours. To my surprise it was sooner than I expected. Courteous service More

by James Suchy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Hawk Chevrolet of Joliet responded

Hi James, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Aug 07, 2023 -

Hawk Chevrolet of Joliet responded

James, we are very happy to have provided you with a pleasant experience! Thank you for choosing Hawk Chevrolet of Joliet and we hope to see you again.

August 02, 2023

Never again. Gave them another shot after bad experiences before. Still the worst service around. Too bad they are the most convenient for me, but going elsewhere More

by JON.LYON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No thanks, not his fault.
Aug 06, 2023 -

Hawk Chevrolet of Joliet responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to our Service Manager, Bill Webb at 779-260-4270 at your earliest convenience to discuss how we can turn this experience into a positive one.

Aug 07, 2023 -

Hawk Chevrolet of Joliet responded

Hi Jon, we are disappointed to hear that you did not have a more positive experience with us at Hawk Chevrolet of Joliet. We would like the opportunity to address your concerns. Please reach out to Service Manager, Bill Webb at 779-260-4270 when you have a chance. Thank you, and we look forward to hearing from you.

August 02, 2023

Very pleasant and professional staff! Nice waiting room. Maybe add some snacks? Overall good experience. More

by Lei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember her name!
Aug 07, 2023 -

Hawk Chevrolet of Joliet responded

Hello Lei, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Aug 07, 2023 -

Hawk Chevrolet of Joliet responded

Lei, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hawk Chevrolet of Joliet. If you have any further questions, please give us a call. We're always happy to help!

August 02, 2023

Took my 2008 MX5 to Hawk Mazda For transmission fluid change. Air conditioning Service And engine oil change. All done In a timely manner. All representatives that I talked to, we're kind. And respectfu More

by MX5 fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mullin
Aug 07, 2023 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet of Joliet! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Aug 07, 2023 -

Hawk Chevrolet of Joliet responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hawk Chevrolet of Joliet. If you have any further questions, please give us a call. We're always happy to help!

August 02, 2023

Friendly and prompt service. Everyone that I spoke to including Renee explained exactly what needed to be done and after exactly what was done. Great service team. More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Miller, Josh Holm
Aug 07, 2023 -

Hawk Chevrolet of Joliet responded

Hi Sarah, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Aug 07, 2023 -

Hawk Chevrolet of Joliet responded

Sarah, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet of Joliet! If you have any further questions, please give us a call. We're always happy to help!

August 02, 2023

Very thorough and kept me updated on progress. Provided a loaner vehicle for the duration of the repairs More

by RCHLMILTON
Recommend Dealer
Yes
Employees Worked With
Jeff
Aug 07, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Aug 07, 2023 -

Hawk Chevrolet of Joliet responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

August 02, 2023

Excellent service thanks for everything the patience small tour of the building and great conversation More

by LEEBARBARA233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mullin
Aug 07, 2023 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Aug 07, 2023 -

Hawk Chevrolet of Joliet responded

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 02, 2023

They are friendly and courteous, and timely with their wait times. Great customer service also More

by ABHOUSE000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2023 -

Hawk Chevrolet of Joliet responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

Aug 07, 2023 -

Hawk Chevrolet of Joliet responded

Hi, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 01, 2023

Courteous friendly fast efficient Luis was excellent to work with. I would come back again More

by lpinkelton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Aug 03, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

...
24
...