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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,873 Reviews

2,873 Reviews of Hawk Chevrolet of Joliet - Service Center

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August 17, 2020

Great service department. Always keep you up to date on your repairs and make sure it’s done right. I recommend your service department to all my friends and family More

by rmjr75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredi Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mica and Angus, Angel Del Toro, Mike Hayes, Justin Weck , Luis Velazquez
Aug 18, 2020 -

Hawk Chevrolet of Joliet responded

Hello, thank you for your kind words about our service team! Your recommendation means so much to us and we're happy to have earned it! Safe travels!

August 17, 2020

Not bad not good. 1400.00 to install 2 sensors at 5 hrs of labor. Insane. I did it in 30 minutes by myself. Job done. Probably scamming a lot of people More

by STRAINS15006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Weck
Sep 09, 2020 -

Hawk Chevrolet of Joliet responded

I am very sorry you we disappointed with your visit. Please call or email me so I can find out what went wrong. Sincerely, Michael Hayes Customer Experience Manager Hawk Auto Group Joliet 815-773-2156 mhayes@hawkauto.com

August 17, 2020

2 open recalls. Complimentary oil change. Have issue with lug nuts showing corrosion on all wheels. Lug nut issue was not addressed during Scheduled appointment More

by DMISISCHIA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Manuel Castillo
Aug 18, 2020 -

Hawk Chevrolet of Joliet responded

Hello, we are disappointed to hear that your service experience was anything less than great. Please feel free to reach out to us to discuss your concerns further. We're always happy to help! Take care!

August 17, 2020

I had a good service visit the service was great the service Rep Tim Christ explained What was needed to be Done and how much it would cost More

by SHAWN.HINTON55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Aug 19, 2020 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Tim here at Hawk Chevrolet Of Joliet! We hope to see you soon!

August 17, 2020

Never had a bad experience with Chevy Hawk from the moment I bought my car there and with the service department. Very friendly helpful staff. I would definitely refer people to Chevy Hawk More

by JUAREZ.SHERRI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There was a woman at the service desk that was very nice to my mother. She had to take my car in because I work. I would love to thank her for her kindness to my mother. Wish my mom could remember her name, Mike Hayes, Justin Weck , Tim Christ
Aug 19, 2020 -

Hawk Chevrolet of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet Of Joliet. If you're ever in need of more help, please let us know!

August 17, 2020

I’m really happy with the service at Hawk Chevy. I was able to make my appointment online for the very next day. They did a thorough check of my vehicle and were honest. I’ll definitely return for any se More

by awilliams30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angus
Aug 19, 2020 -

Hawk Chevrolet of Joliet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

August 14, 2020

Great service, friendly and thoughtful customer service representatives. Good quality parts and workmanship. I always come here for service. I live in Kankakee and have other choices, but Hawk is the best. More

by TINAPOURROY
Recommend Dealer
Yes
Employees Worked With
Justin Weck
Aug 18, 2020 -

Hawk Chevrolet of Joliet responded

We're happy to hear that you had a great service experience with us. We truly appreciate your business and hope we can continue to be of service to you in the future. Take care!

August 14, 2020

Great service. Close to home. Would strongly recommend. Friendly staff. Keep up the great work. Great, fabulous, price is reasonable. Thank you very much. All staff More

by PHKLASVEGAS
Recommend Dealer
Yes
Employees Worked With
Justin Weck
Aug 17, 2020 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 14, 2020

I’d like to rate a zero but that’s not an option. I will never buy anything from a Hawk dealer or step foot on any of their lots ever. More

by jmesslein
Recommend Dealer
No
Employees Worked With
Angus Chu
Sep 09, 2020 -

Hawk Chevrolet of Joliet responded

I am very sorry you we disappointed with your visit. Please call or email me so I can find out what went wrong. Sincerely, Michael Hayes Customer Experience Manager Hawk Auto Group Joliet 815-773-2156 mhayes@hawkauto.com

August 14, 2020

Very pleased with their service and attitude. Good job. Thank you for the loaner truck runs good. Light has stayed off since repairs. I would recommend More

by Dnnthomps4
Recommend Dealer
Yes
Employees Worked With
Chad Smeets
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Weck
Aug 17, 2020 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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