Back

Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,873 Reviews

2,873 Reviews of Hawk Chevrolet of Joliet - Service Center

Sort by
September 05, 2020

service completed timely , as communicated friendly, service completed timely , as communicated friendly, professional staff. waiting area and overall facility was very clean staff was followed More

by AUGIEPRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unknown
Sep 08, 2020 -

Hawk Chevrolet of Joliet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

September 04, 2020

I don’t think you really want me to tell you how I feel about your company right now that was the worst treatment that I ever had at this company you’re making it hard for me ever to want to be a customer More

by ATERRELL1309
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Hayes, Justin Weck , Tim Christ
Sep 22, 2020 -

Hawk Chevrolet of Joliet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (815) 725-7110 to discuss your concerns, as your satisfaction is of utmost importance to us.

September 03, 2020

Thank you for a great experience. Very happy with your service! The loaner car was awesome. Great drive. It doesn’t take 25 words to give an excellent review! More

by SMD46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hayes, Justin Weck , Tim Christ
Sep 16, 2020 -

Hawk Chevrolet of Joliet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet Of Joliet and we hope to see you again soon!

September 02, 2020

I came in for routine oil change and tire rotation. Upon arrival, I was greeted by Alex! Alex is such an asset to Hawk! He’s so happy and friendly! Puts a smile on your face the moment you arrive! More

by CHRISTINEHENRY13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex the guy whose been there 28 years! Only reason I keep coming back!
Sep 05, 2020 -

Hawk Chevrolet of Joliet responded

We're happy to hear that you had a great service experience with Alex. We truly appreciate your business and hope we can continue to be of service to you in the future. Take care!

September 02, 2020

Sean answered all my questions completely. He called me explaining the issue with the back brakes which I greatly appreciated. Jason very detailed on his work. I'm absolutely greatful for him finding the i More

by ANDERSON1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean (Service) and Jason Harper
September 01, 2020

Service advisor was awesome. Thats a really cool guy. My hat is off to him. You guys need more members like Justin, good attitude and very positive. Justin don't lose that, the world is going through troubl More

by SIMSONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Weck
Sep 05, 2020 -

Hawk Chevrolet of Joliet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We'll be sure to pass along your kind comments to Justin and the team here at Hawk Chevrolet Of Joliet. We hope to see you again, and wish you a wonderful day!

August 31, 2020

Great dealership to do business with. Very clean and the service reps are friendly. The price of repair is competitive with any repair shop in the area. More

by brianvaughn14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Sep 05, 2020 -

Hawk Chevrolet of Joliet responded

Hi, thanks for your feedback about our team. We're glad we could help! If you have any further questions, please give us a call. We're always happy to assist. Take care!

August 29, 2020

I have a problem with my AC and they keep telling me that the AC is fine when is not. Is a brand new car. Sorry everybody has one start o zero start More

by ang_028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fredi Navarrete
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Muisenga
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Wambaja, Mike Hayes, Justin Weck , Tim Christ, Luis Velazquez
Sep 16, 2020 -

Hawk Chevrolet of Joliet responded

Hi, thank you for taking the time to leave us your honest feedback. When you have an opportunity, please reach out to us at (815) 725-7110 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

August 29, 2020

I had a 1:30 pm appt for a error message on my auto. Onstar recommended that I go to the dealer to diagnose. Nothing showed up at the dealership, but I had a photo of the message on my phone. It is a More

by DKLEPEC@SBCGLOBAL.NET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
August 28, 2020

They are always professional and courteous when I have my car serviced. I never have any issues before or after they service my car. I will continue to bring my car here. They have great team of people worki More

by Ronnettewalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hayes, Justin Weck , Tim Christ
...
225
...