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Hawk Chevrolet of Joliet - Service Center
Joliet, IL
2,873 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,873 Reviews of Hawk Chevrolet of Joliet - Service Center
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September 18, 2020
Thought oil change would come with a complimentary wash and guess what! I was wrong I’ve done oil changes at other dealers and they do it!!!! and guess what! I was wrong I’ve done oil changes at other dealers and they do it!!!! More
by whiteflowerroro
Verified CustomerEmployees Worked With
Employee not listed not sure about her name
September 17, 2020
Everyone was really great from check in to check out. There was a really nice young black man that checked me in, but I was making sure to grab things from my car so I missed his name. I needed a loaner There was a really nice young black man that checked me in, but I was making sure to grab things from my car so I missed his name. I needed a loaner and Jeff was able to set me up quickly and pick up went smoothly. Overall, good experience. Friendly and knowledgeable staff. My car is running great now. Thank you! More
by ANNAAMILLER
Employees Worked With
Jeff Colbert, young black man checked me in
September 17, 2020
TERRIBLE SERVICE Told ME to contact dealer with warranty TERRIBLE SERVICE Told ME to contact dealer with warranty issue that I bought truck from !! Passing the problem to original dealer I bought a truck TERRIBLE SERVICE Told ME to contact dealer with warranty issue that I bought truck from !! Passing the problem to original dealer I bought a truck from More
by Jim boese
Employees Worked With
Mike Hayes, Tim Christ
September 17, 2020
Right from the start, i was helped as soon as I pulled in. Everyone was nice! Sean, the service manager, was the one that took care of me. He explain everything and assured me my car would be taken care o in. Everyone was nice! Sean, the service manager, was the one that took care of me. He explain everything and assured me my car would be taken care of. More
by Shanikagalloway
Employees Worked With
Sean, Service Manager
September 16, 2020
Brought in Cadillac SRX for repair after being a victim of hit and run. Lee and mechanics were great. Easy to deal with and car looked great upon repair/completion. Quality parts and people. of hit and run. Lee and mechanics were great. Easy to deal with and car looked great upon repair/completion. Quality parts and people. More
by COACHSZYMKO
Employees Worked With
Lee Lones
September 16, 2020
Always very professional. Fast service, comfortable waiting area and fair pricing. I have been going there since they opened and I am always.very satisfied. waiting area and fair pricing. I have been going there since they opened and I am always.very satisfied. More
by whitedar68@comcast.net
Employees Worked With
Tim Christ
September 16, 2020
Excellent service Well organized and safe experience They have it down to a science Try the internet appointment reservation for an easy sign in Great complimentary coffee ba as well They have it down to a science Try the internet appointment reservation for an easy sign in Great complimentary coffee ba as well More
by Golddog
Employees Worked With
Angel Del Toro
September 16, 2020
My experiences with Angus Chu, Mica Collins and Sean Drane are always pleasant. They provide top-notch customer service and they never return my car to me after it's serviced without explaining what was Drane are always pleasant. They provide top-notch customer service and they never return my car to me after it's serviced without explaining what was done. They go the extra mile to ensure my satisfaction and I appreciate their honesty and level of expertise. More
by IMPALAGRL2
Employees Worked With
Angus Chu
September 15, 2020
Manny was my service rep and he did a great job in assessing what was the problem with my front rotors. The car’s braking system is now fixed. assessing what was the problem with my front rotors. The car’s braking system is now fixed. More
by mrmozart1
Employees Worked With
Manuel Castillo
September 15, 2020
Good people that work there very helpful understanding went out of their way to meet my needs, I very surprised to be talking to a person that showed so much kindness THANK YOU went out of their way to meet my needs, I very surprised to be talking to a person that showed so much kindness THANK YOU More
by Kaleb0205
Employees Worked With
Justin Weck
