Back

Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,873 Reviews

2,873 Reviews of Hawk Chevrolet of Joliet - Service Center

Sort by
September 25, 2020

Awesome 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟 service!!!! Friendly make you feel like family!! They take time to explain the problem and show you what it is and how critical the repair is and how long it wil More

by MAHTOP2612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hayes, Justin Weck , Tim Christ
Sep 26, 2020 -

Hawk Chevrolet of Joliet responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 25, 2020

Did a good job with recall work. Took a little longer than anticipated, but the service people were very efficient and friendly. As a bonus, it's easy to walk over to the driving range at Wedgewood while More

by LORAINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Colbert
September 23, 2020

I am very dissatisfied with the service. They did not do the full requirements of what I paid for then they gave me false information on my vehicle because I took it to another Chevy dealership and the two More

by CBROADNAX1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure who the young lady was, but it was not her doing it was whoever worked on my car
Oct 10, 2020 -

Hawk Chevrolet of Joliet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Director, Mike Hayes at 815-773-2156 to discuss your concerns, as your satisfaction is of utmost importance to us.

September 23, 2020

My service was cared for in an efficient and caring way. Sean went out of his way to help us when we needed it. He was great! More

by SINCLAIR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Drane
September 22, 2020

Excellent and efficient service. Very efficient and knowledgeable. Recognized what needed to be done and did what was necessary. Kept informed on status. Appreciate the service. More

by KEPWEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Weck
September 22, 2020

Won’t go again. Extremely expensive if I would’ve known it was gonna be that much I wouldn’t of went in the first place More

by Kelli1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mica
September 22, 2020

My engine light went on so had to take car in right away Sean Drane waited on me and kept me informed right away. Took all morning because of the problem but everything fixed and was told when it should n More

by JoannDeFreitas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Frane
September 20, 2020

The dealership is fine. I will never go to subaru to get anything done. 950 to replace my hybrid battery with 1 yr warranty. I bought extended warranty, and was told This item not covered. I bought batte More

by markbieganski567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Weck
Oct 10, 2020 -

Hawk Chevrolet of Joliet responded

Hi, thanks for taking the time to leave a review. Our team is committed to providing each of our guests with the best automotive experience, so we appreciate your feedback. If there's absolutely anything we can do to turn your experience around, please don't hesitate to reach out directly and let us know. Take care.

September 18, 2020

I am very pleased on how they treated me and my vehicle I am very pleased on how they treated me and my vehicle took the time to listen to what I had to say and help me with my warranty issues Shawn and Mi More

by Maxard15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean and Mika
September 18, 2020

Except for the fact I spent 30mins extra there calling my bank because my card was denied twice. Turned out it was the card reader being used. I usually have the best experience here. And I’m a stickler for More

by JGAZTAMBIDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot name.
Sep 22, 2020 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience. Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to your next visit. Safe travels!

...
221
...