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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,873 Reviews

2,873 Reviews of Hawk Chevrolet of Joliet - Service Center

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October 02, 2020

Hawk Auto is The Best. My service department knows how to take care of me real nice. I couldn’t ask for a better set of Servive People More

by natebaba61@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredi Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Muisenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Hayes, Justin Weck , Tim Christ, Luis Velazquez
October 01, 2020

I received good communication while I waited and was kept updated. The service options were well explained but there was no pressure. Facility was clean. More

by janbodine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert M
September 30, 2020

I have had 0 issues with Hawk Chevrolet. They always have a loaner car when I need one and always communicate me if there are any issues (like having to order parts to complete the job). I would recommend th More

by DEBI99686
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The actual mechanic that worked on my car., Justin Weck
September 30, 2020

They are not honest, can't be trusted, always finding a way to make a buck.. wanted to take my whole transmission apart so they can charge me to either fix it or pay over $600 to tell me what they already More

by Markbew1726
Recommend Dealer
No
Employees Worked With
Tim Christ
September 29, 2020

Very helpful and courteous. They went and found a tie for me and had the car ready to go when the tire arrived! Great time management! I could’ve gone to a tire place but Hawk beats them all with their servi More

by Leta1227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredi Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Muisenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Hayes, Justin Weck , Tim Christ, Luis Velazquez
September 29, 2020

The service done on my 2008 Corvette was done expertly by Jim. Working with Mica Collins was a fantastic experience. She really knows and understands her customers. she was outstanding. More

by mikeoc597
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mica Collins
September 28, 2020

Wiper blade flew off the car this morning after Saturday's oil change and maintenance service. Got run around all Monday over phone. Done now More

by Christy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex/porter, Justin Weck
September 26, 2020

Robert Edwards is a people person. He does a great job at Subaru. Explained everything to me before and after . Very polite and courteous. Thank you More

by HLTHWRITER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Edwards
September 26, 2020

This is a very nice dealership they are very helpful when you need something taken care of they are professional all the time nice and clean place More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
September 25, 2020

Brought Malibu in for oil change, tire rotation, etc. Very pleased with service and time it took. I waited for the work to be done and it took less than an hour. More

by JANETTEDUNN314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mica Collins
Sep 26, 2020 -

Hawk Chevrolet of Joliet responded

It is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!

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