Hawk Chevrolet of Joliet - Service Center

My family has been buying cars from this dealership since 1971 when we moved here from Baltimore Maryland. It was called Bill Jacobs Chevrolet back then. But no matter what the name is the service and custom 1971 when we moved here from Baltimore Maryland. It was called Bill Jacobs Chevrolet back then. But no matter what the name is the service and customer care has always been phenomenal. And it continues to this day as Hawk Chevrolet! I am 66 years old and just bought my first brand new car in my name alone. Thank you Hawk! I promise I won’t go anywhere else if I decide to buy another car! More

The service was fast efficient and courteous. The service schedule was presented and explained. I would recommend this dealer and service writer. Car was washed and COVID precautions were followed. schedule was presented and explained. I would recommend this dealer and service writer. Car was washed and COVID precautions were followed. More

I would only deal with the service department if you come here. Angus (my service advisor) was so nice and made me aware of everything. The sales department is terrible. here. Angus (my service advisor) was so nice and made me aware of everything. The sales department is terrible. More

It's always a pleasure to have Jim my vette guy work on it and my 68 firebird!!! That I'll be bringing in real soon ☺️ it and my 68 firebird!!! That I'll be bringing in real soon ☺️ More

Hello, I had an overall good experience with the repair the only thing is the labor charge, which was pretty pricey. The parts price were fair but most of the money I spent was on labor. Thank you. the only thing is the labor charge, which was pretty pricey. The parts price were fair but most of the money I spent was on labor. Thank you. More

Always great Always professional. They are my only stop for service. What ever you need they can do it. Please keep up the great work. for service. What ever you need they can do it. Please keep up the great work. More

The service appointment was efficient and great! I don’t remember the name of the person, but he was wonderful!! Dropped off and picked up quickly, with a car wash too!! remember the name of the person, but he was wonderful!! Dropped off and picked up quickly, with a car wash too!! More

The only issue I had was when I arrived they told me that they might not have the part to do the recall repair. Why didn’t the service department check that they had they part when I made the appointment tw they might not have the part to do the recall repair. Why didn’t the service department check that they had they part when I made the appointment two days earlier? I went out of my way to make this appointment and to get there and be told they dude have the part was unacceptable. They did have the part so that worked out. They told me 1 hr repair when making the appointment and when they started the repair but it was 1 1/2 hours. More

Was very friendly checking in and explained everything he was going to have them check. He came back with all information and another 20mins was done fast and friendly was going to have them check. He came back with all information and another 20mins was done fast and friendly More

Don S. and his team in the body shop are great! My vehicle looks perfect! Outstanding customer service also. Thanks, Don and Body Shop Team vehicle looks perfect! Outstanding customer service also. Thanks, Don and Body Shop Team More