Hawk Chevrolet of Joliet - Service Center

They don’t communicate very well. I went in for an oil change and my car was damaged. I didn’t work til the next day and when I came outside I was missing a side mirror cover and my c I went in for an oil change and my car was damaged. I didn’t work til the next day and when I came outside I was missing a side mirror cover and my car is red. I will check my car before I leave each time now I learned my lesson but after an investigation we found the damage was done there so they offered to order the part and fix it .. it’s been 2 weeks and no one has reached out to me. I have to call them. The part has been there and no one told me so now I have to wait another week for it to be painted and put on. How sad and I am looking to purchase a new SUV. This is not the kind of service I was expecting. I have had repairs done here before and no issues. Not sure what is going on now. Talked to bill Webb and he sounded annoyed with me and said he was trying to call me which was a lie because he didn’t reach out to me until I called and left the girls a message for him and he had an attitude the whole conversation. More

Fast service, work preformed was excellent I would return for an oil change again. Great people to work with return for an oil change again. Great people to work with More

Service on my car was excellent, even on a holiday weekend, they finished in a timely manner, and a wash! weekend, they finished in a timely manner, and a wash! More

Everyone is very friendly and helpful. Close to my home. Things done in a timely manner Close to my home. Things done in a timely manner More

Hawk employees are friendly and honest in their recommendations. Service personnel are also friendly and helpful.. recommendations. Service personnel are also friendly and helpful.. More

I was very pleased with service done on my vehicle. Service advisor was very professional and polite. Service advisor was very professional and polite. More

I didn't receive any communication (verbal or text) while my car was getting service for an oil change and tire rotation. After two hours, I had to track down Angus to get a status on my car and it looked l my car was getting service for an oil change and tire rotation. After two hours, I had to track down Angus to get a status on my car and it looked like it had been completed for a while and I didn't know that it was done. More

Professional and friendly to work with. Ernie is a great asset to the dealership. Thanks! Ernie is a great asset to the dealership. Thanks! More

I really like the service and a hospitality. I had a 730 appointment. They took my car back about 8 o’clock and I was back done with my order change about 9 o’clock. I recommend Pl to go see thi I had a 730 appointment. They took my car back about 8 o’clock and I was back done with my order change about 9 o’clock. I recommend Pl to go see this dealership. More

Went in for an oil change. No pressure for other services. Very efficient at reception. Had two coffees, but got done before i started second cup. Took it with me. Quite a No pressure for other services. Very efficient at reception. Had two coffees, but got done before i started second cup. Took it with me. Quite a bit of paperwork for an oil change, but ok. More