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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,873 Reviews
Call Service Center (815) 214-9907
Today: 8:00 AM - 4:00 PM Open Now
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2,873 Reviews of Hawk Chevrolet of Joliet - Service Center

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September 22, 2023

Responsive, good waiting facilities, nice communication. The staff seems genuinely eager to solve all my car problems if any. More

by RKHATER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Figueroa, Steven Meadows
Report | Print
Sep 25, 2023 -

Hawk Chevrolet of Joliet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 21, 2023

Everyone is very pleasant, friendly and knowledgeable. Service team is flexible and communicates great on status of service. More

by Cindy Odegaard
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2023 -

Hawk Chevrolet of Joliet responded

Cindy, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 20, 2023

Good folks to deal with. Glad I found this dealership. Will continue to get my car serviced here. More

by EARNIEKNIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2023 -

Hawk Chevrolet of Joliet responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

September 20, 2023

Always come here for service that is done right the first time and every time ! More

by KEnt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mullin
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Sep 23, 2023 -

Hawk Chevrolet of Joliet responded

Kent, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 20, 2023

Overall not bad but they didn't check all the fluids when they did my oil change the other day so will now have to find time to go over there just do that. But they are friendly and welcoming and have been a More

by CJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angus Chu
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Ortiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mullin
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Sep 22, 2023 -

Hawk Chevrolet of Joliet responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to our Service Manager, Bill Webb at 779-260-4270 so we can work towards a resolution.

September 20, 2023

Not satisfied with the appointment / scheduling process Not satisfied with the service process and diagnosis process More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan
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Sep 22, 2023 -

Hawk Chevrolet of Joliet responded

Mike, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to our Service Manager, Bill Webb at 779-260-4270 at your earliest convenience to discuss how we can turn this experience into a positive one.

More
September 19, 2023

Give us what we ask for our trade in and also show us respect. I would go back More

by CHAPARRORAFAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Alarcon
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Sep 24, 2023 -

Hawk Chevrolet of Joliet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet of Joliet and we hope to see you again soon!

September 19, 2023

The service desk at Hawk Subaru is always knowledgeable and professional. I trust them and they do a great job. More

by MARKO.OSTOJIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2023 -

Hawk Chevrolet of Joliet responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

September 18, 2023

Very helpful,courteous. Very knowledgeable. Made me glad I bought a Subaru. I was surprised to my car being returned totally washed and cleaned.I was impressed. More

by jmntlnicholson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Gibbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2023 -

Hawk Chevrolet of Joliet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 17, 2023

I have to say hands down customer friendly dealer. Fast and timely service with genuinely kind service staff. Almost always get me in for an oil change last minute for an oil change hassle free. Got m More

by ckhorne78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee
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Sep 19, 2023 -

Hawk Chevrolet of Joliet responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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