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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,873 Reviews

2,873 Reviews of Hawk Chevrolet of Joliet - Service Center

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June 07, 2021

Justin is always friendly and informative…The service was quick which is important to me as I like so many others live a very busy lifestyle…Thank you for the great service! More

by TANGO2217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Jun 08, 2021 -

Hawk Chevrolet of Joliet responded

Hi, it is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.

June 07, 2021

Has an excellent experience getting my air conditioning fixed on my car. It took a few days to get the part in- I was given a clean rental and was promptly updated on the status of my of my services. Overa More

by LAURENHAGY49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Jun 11, 2021 -

Hawk Chevrolet of Joliet responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

June 07, 2021

The service was amazing from start to finish. I was kept up to date with status of the vehicle, if they were having any issues and when it was complete More

by CHICAGOAMY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery, Colbert
Jun 11, 2021 -

Hawk Chevrolet of Joliet responded

Hi, thank you for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help!

June 07, 2021

Always quick and courteous. Very easy to schedule an appointment. Everything explained in detail. Justin K. at the front desk makes sure everything is taken care of. More

by airb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin K.
Jun 11, 2021 -

Hawk Chevrolet of Joliet responded

Hi, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

June 06, 2021

The worst service that I have ever gotten. Service department had my Cadillac for over a month. They did not solve the problem. They never called me back to let me know the status of my car. They did More

by 07vsanchez
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Angus
Jun 09, 2021 -

Hawk Chevrolet of Joliet responded

Good afternoon, My name is Scott Pothof, Service manager for Hawk Chevrolet and Cadillac. I see you had an issue and I apologize for that action in advance. Let me see if I can do something for you in regards to your last service visit. We care very much about the service we provide all our customers. Please either email me directly at scott.pothof@hawkauto.com or call me at 815-725-7110 ext. 1260. To speak about this incident. I look forward to your correspondence, Scott

June 06, 2021

Excellent service and Even better Staff. Appreciate the way you are treated from the moment you call to set up appointment, until the time you pick up your Vehicle🏆 More

by shake1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Jun 06, 2021 -

shake1967 responded

Excellent Service and Even better Staff💯

Jun 07, 2021 -

Hawk Chevrolet of Joliet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

June 06, 2021

Getting an appointment for service was easy. Check in was easy and everyone was very friendly. Work was done in a timely manner. Very satisfied. More

by EARNESTINECARLYLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Jun 07, 2021 -

Hawk Chevrolet of Joliet responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Hawk Chevrolet Of Joliet and we hope to see you again.

June 05, 2021

I’ve been getting my service for over four years and I I’ve been getting my service for over four years and I love the place. The people that work there are very friendly and helpful. More

by jesus47dominguez77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Jun 07, 2021 -

Hawk Chevrolet of Joliet responded

Hi, we sincerely thank you for the positive review, and look forward to seeing you again soon!

June 05, 2021

The staff was friendly and informative on what was needed. Vehicle was ready when promised and I was notified as soon as it was ready. More

by JABUKAUSKAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason , Tim Christ
Jun 07, 2021 -

Hawk Chevrolet of Joliet responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 04, 2021

Very kind service consultant Justin Kielma that serviced my car. He was a pleasure to work with and so very kind. Need more people like him More

by scrapbooktina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Kielma
Jun 07, 2021 -

Hawk Chevrolet of Joliet responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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