Hawk Chevrolet of Joliet - Service Center

It’s usually excellent and I have a preferred person to work on my car , Dave knows how I am about my car . He’s very trustworthy and speaks in a way we both understand work on my car , Dave knows how I am about my car . He’s very trustworthy and speaks in a way we both understand More

Justin is great! He contacted me before my service day to review the problem then kept me updated on that day. My new dealership now! review the problem then kept me updated on that day. My new dealership now! More

Garbage. I have used Hawk Chevrolet/Bill Jacob’s for almost two decades and I will never sink another dime into that place. Unbelievably bad service all around. almost two decades and I will never sink another dime into that place. Unbelievably bad service all around. More

Tim was awesome and responsive to phone calls. He even stayed after hours so I could pick up my vehicle when it was completed. Excellent customer service. stayed after hours so I could pick up my vehicle when it was completed. Excellent customer service. More

Every staff member I spoke to was very professional and courteous throughout my entire visit. All my questions were answered throughly and they were genuinely concerned with my issues. I will definitely courteous throughout my entire visit. All my questions were answered throughly and they were genuinely concerned with my issues. I will definitely be back to Hawk Chevy knowing my vehicle will be in good hands. Thank you Hawk for your excellent service! More

Good all the way around. The girl at the front desk was awesome. The shop is always clean and people are polite. Service was quick. awesome. The shop is always clean and people are polite. Service was quick. More

We were traveling and had car trouble. Hawk understood and got us in right away, diagnosed the problem, and found a way to get us back on the road to our destination in Colorado. Our service rep was grea and got us in right away, diagnosed the problem, and found a way to get us back on the road to our destination in Colorado. Our service rep was great, as was the mechanic. Highly recommend Hawk! More

Justin was very knowledgeable, helpful and considerate in his interaction during this recommended service appointment. While there he checked for recalls/updates to make sure the vehicle was in tip top shap his interaction during this recommended service appointment. While there he checked for recalls/updates to make sure the vehicle was in tip top shape and used technology appropriately to keep me updated on the vehicle status. All my service interactions at this dealership have been great! More

Very friendly. Vehicle was ready when promised. Price was fair for work involved. Waiting area provided was comfortable. No upselling of other services that I did not want. was fair for work involved. Waiting area provided was comfortable. No upselling of other services that I did not want. More

Nothing but good words to say about Jeff Colbert. Great assurance and kept true to word about being ready by a specific time. I will take the time to go out of my way to come to Joliet. assurance and kept true to word about being ready by a specific time. I will take the time to go out of my way to come to Joliet. More