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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,873 Reviews

2,873 Reviews of Hawk Chevrolet of Joliet - Service Center

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July 07, 2021

The service was fast. Justin was very helpful and knowledgeable with all the service that we need for our cars. Always a great experience! keep up the great job! More

by JGAUDIANO03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin K.
Jul 13, 2021 -

Hawk Chevrolet of Joliet responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 07, 2021

This dealership is amazing! They always go above and beyond. They are all about the customer, they always answer my questions and if they cant they find someone that can. They care More

by JESSYANN114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Jul 13, 2021 -

Hawk Chevrolet of Joliet responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 06, 2021

Robert was super helpful and was willing to at least try to get my car in sooner than the first available appointment. He, indeed, got my car in 2 days early and was attentive enough that not only was my ca More

by Gery G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Martinez
Jul 13, 2021 -

Hawk Chevrolet of Joliet responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 06, 2021

Employees are awesome especially Dan. He was very helpful. Explained everything in full detail on what my car needs work on. Answered any questions I asked More

by REFUSE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel York
Jul 13, 2021 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Dan here at Hawk Chevrolet of Joliet! We sincerely value your business and look forward to your next visit!

July 05, 2021

Made an appointment for service. Called for update-voicemail. Called again-no callback. Had vehicle all day-never looked at it. Appointment only gets queue More

by Jay
Customer Service
Recommend Dealer
No
Employees Worked With
Not sure
Jul 08, 2021 -

Hawk Chevrolet of Joliet responded

Good morning, My name is Scott Pothof, Service manager for Hawk Chevrolet and Cadillac. I see you had an issue and I apologize for that action in advance. I see that we had an issue with communication. I apologize for the inconvenience, and will look into the situation. Please either email me directly at scott.pothof@hawkauto.com or call me at 815-725-7110 ext. 1260. To speak about this visit. I look forward to your correspondence, Scott

July 05, 2021

Everything was great. Tim does a great job service on time More

by LBSORENSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Jul 06, 2021 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Tim here at Hawk Chevrolet of Joliet! We hope to see you soon!

July 05, 2021

The most professional dealership around. Keep up the great work. You definitely have a customer for life. I will always recommend Hawk Chevrolet to everyone I talk to. More

by VINNI2292
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Jul 06, 2021 -

Hawk Chevrolet of Joliet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Thanks for the recommendation, and have an amazing day!

July 05, 2021

Excellent service. Friendly, helpful and thorough. Will definitely be back! More

by MZURO17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Jul 06, 2021 -

Hawk Chevrolet of Joliet responded

Hi there, thank you so much for your positive comments about Hawk Chevrolet of Joliet! We look forward to your next visit! Take care!

July 05, 2021

I’m satisfied for the service and the time I spent was very fast More

by PKibwantiaka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Jul 05, 2021 -

PKibwantiaka responded

Cool

July 03, 2021

I like this dealership. The service center has the nicest employees . They really engage with you while you drop and pick up your car. Professional but friendly . More

by ALICEFJ3613
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Jul 06, 2021 -

Hawk Chevrolet of Joliet responded

Hi,thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

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