Hawk Chevrolet of Joliet - Service Center

The service people are friendly and attentive to my car. My favorite Hawk employee is Dennis Wolff. He makes shopping for a car easy and stress free. My favorite Hawk employee is Dennis Wolff. He makes shopping for a car easy and stress free. More

Angus was the technician I dealt with and he was very professional & friendly. I would recommend someone to this dealership. The prices are very competitive. professional & friendly. I would recommend someone to this dealership. The prices are very competitive. More

Had a 7:15 am appointment for a scheduled oil change…. Done at 9:45 am. Not really acceptable amount of time for a scheduled oil change. People were friendly and from what I can tell work was well done, Done at 9:45 am. Not really acceptable amount of time for a scheduled oil change. People were friendly and from what I can tell work was well done, but please don’t waste my time. How can you schedule an oil change for 7:15 am and then literally have to wait well over 2 hours. People don’t respect other people’s time! More

This was a great experience. I arrived early and they were able to get me in right away and take care of my service. I enjoyed this much more than what I've experienced at other larger dealers in the Chi were able to get me in right away and take care of my service. I enjoyed this much more than what I've experienced at other larger dealers in the Chicago area. It is a much longer drive for me to visit Hawk but I will definitely be back. More

Noon appt. They said done at 2:21. Had stain on seat. They cleaned it. Done at 2:50. Car NEVER washed! No bottled water either. They cleaned it. Done at 2:50. Car NEVER washed! No bottled water either. More

Easy to setup appointment. Service advisor answered my questions and let me know how service was progressing. Mechanic very knowledgeable and provided great service. Very pleased. questions and let me know how service was progressing. Mechanic very knowledgeable and provided great service. Very pleased. More

Quick and easy. Setup an appointment on the same day and they were done in an hour. Informed me about future maintenance to be scheduled. they were done in an hour. Informed me about future maintenance to be scheduled. More

Customer service is good but this last time I had my 2nd bad experience. I got my vehicle back. The guy who helped me, opened the door for me. When I got home and closed the door I noticed a dent that was n bad experience. I got my vehicle back. The guy who helped me, opened the door for me. When I got home and closed the door I noticed a dent that was not there when I dropped off my car. I am aware that pictures are taken so I can prove this. But I've decided that I will never take my car back there. I will make the drive to a different certified Cadillac service center. More

I like this service department they get you in and out in a reasonable time I never have to wait too long I really appreciate that and the people seem nicer and very helpful. a reasonable time I never have to wait too long I really appreciate that and the people seem nicer and very helpful. More

The service on my car was top notch and Chester Patterson is the salesman you want to ask for there, he is a wonderful salesman! is the salesman you want to ask for there, he is a wonderful salesman! More