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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,873 Reviews

2,873 Reviews of Hawk Chevrolet of Joliet - Service Center

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July 14, 2021

Robert Martinez was my service consultant. He was very knowledgeable about the dealer service department. He gave excellent service and explained every detail of car issue. I want to work with him every t More

by Janie Powell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Martinez - Service Department
Jul 15, 2021 -

Hawk Chevrolet of Joliet responded

Hi, we're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!

July 14, 2021

The service was amazing! Such a convenience to have my car picked up and brought back to me without even having to leave the house. More

by DAISY7604
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Jul 16, 2021 -

Hawk Chevrolet of Joliet responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

July 14, 2021

Every one was polite and helpful. They got my appointment and checked me in a timely fashion. everything was done when they praised. All is good. More

by MCTOMANDLYNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Jul 16, 2021 -

Hawk Chevrolet of Joliet responded

Hi, we sincerely thank you for the positive review, and look forward to seeing you again soon!

July 14, 2021

Hawk Subaru- It was a warranty job for a trans module. Service manager, Justin was very professional and walked me through the repair process /repair. More

by baudino
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin
Jul 16, 2021 -

Hawk Chevrolet of Joliet responded

Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

July 13, 2021

Everyone was very friendly and I was made aware of everything that needed to be fixed. The car was finished in a timely manner. Thank you More

by Trish-weaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Jul 14, 2021 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 13, 2021

very helpful but over priced!would not rebuild my very helpful but over priced! would not rebuild my outback motor- pushed for a new rebuilt 2x more i just wanted to keep it going! More

by wolffy222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fredi Navarrete
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Christ
Aug 20, 2021 -

Hawk Chevrolet of Joliet responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Please contact our Service Director, Bill Webb at 815-773-2156 when you have an opportunity, and we will be more than happy to try and turn your experience around. Take care

July 13, 2021

They are very helpful and answer all your questions.. always get your car back when they say they will. Would recommend taking your car here More

by cunningham-m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Jul 15, 2021 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet of Joliet! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

July 13, 2021

Very pleasant customer service, and completed at the time I was told. Overall, great experience, I have always found Subaru to be a great place to do business. More

by MICHELLE.BISHOP222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Jul 15, 2021 -

Hawk Chevrolet of Joliet responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 13, 2021

Honest, motivated and pleasant staff. They rolled out the red carpet for this new customer. Great to have Gerald in my rear view mirror. Thanks More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Kielma 5 Stars
Jul 15, 2021 -

Hawk Chevrolet of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet of Joliet. If you're ever in need of more help, please let us know!

July 12, 2021

Everything went well until I purchased a cargo net for rear storage area and was quoted a price, paid it and when the serviceman went to install it, they realized it would cost another $62 to install it b More

by KEITH.DREHOBL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Jul 14, 2021 -

Hawk Chevrolet of Joliet responded

Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit! Thank you again for choosing Hawk Chevrolet of Joliet and we hope to see you again. Take care!

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