Hawk Chevrolet of Joliet - Service Center
Joliet, IL
2,873 Reviews of Hawk Chevrolet of Joliet - Service Center
Quick and perfect service as always! I live out of state but trust Hawk for my service because they are friendly and I know they will take care of my car to the highest standard! but trust Hawk for my service because they are friendly and I know they will take care of my car to the highest standard! More
I typically went to Gerald in Naperville but they had a long back log before I could get my vehicle in. I was able to get my Vehicle serviced at Hawk in a timely fashion. After speaking with Brian I decide long back log before I could get my vehicle in. I was able to get my Vehicle serviced at Hawk in a timely fashion. After speaking with Brian I decided to bring my other Subaru to Hawk as well to get it serviced. Hawk will now be my preferred service center for both of my Subaru’s. More
Service guy, Jeff, was super knowledgeable and explained recommendations for options of service. He helped me decide on what to have done before heading on a long road trip. Very helpful. Offered a car wash recommendations for options of service. He helped me decide on what to have done before heading on a long road trip. Very helpful. Offered a car wash too. Always love that. More
They treated me nicely. I have nothing more to add I spent a total if 10 minutes with them and a couple of phone calls. They submitted a pre-estimate to me but continued to contact the wrong insurance, spent a total if 10 minutes with them and a couple of phone calls. They submitted a pre-estimate to me but continued to contact the wrong insurance, after I gave them the correct numbers. My car sat in their lit for two weeks. More
I had to call twice to see if my car was ready. The service person gave me two problems with my car, neither of which appeared to be the problem. The diagnostic report I paid quite a bit for was diffe service person gave me two problems with my car, neither of which appeared to be the problem. The diagnostic report I paid quite a bit for was different than the very expensive leak that didn't exist. A call did not provide answers. I will be contacting the dealership's service manager and general manager regarding these issues. The only good thing about this visit was that the shuttle drivers were very courteous and polite. More
It's amazing to have such a great service department at Hawk Mazda. I trust them and always get great service! A great experience with Manny. Hawk Mazda. I trust them and always get great service! A great experience with Manny. More