Hawk Chevrolet of Joliet - Service Center

Got a great promo my service e writer was great the best thing is they did what I came in for and did not tell me a tone of other stuff wrong with my truck so they did not upsell the job good people in ser thing is they did what I came in for and did not tell me a tone of other stuff wrong with my truck so they did not upsell the job good people in service I would go back for sure More

Very happy with the service. Always do a great job and explain everything thoroughly. Nice environment to wait for service to be completed. Will continue to have my car serviced here. explain everything thoroughly. Nice environment to wait for service to be completed. Will continue to have my car serviced here. More

I had the car serviced but found that the the bottom of the car wasn’t cleaned properly in spite of a 2.5 hr wait time. I found the ac hog and low pressure caps on the suspension mounts inside the hood. So the car wasn’t cleaned properly in spite of a 2.5 hr wait time. I found the ac hog and low pressure caps on the suspension mounts inside the hood. So signs of rushed work. I felt like some shields were missing from the car which appears was not the case. Perhaps I made a mistake. I contacted 3 reps of which only one (kelvin) reached out to me. He made good faith effort to address my concerns. So that was a positive. I always feel all service reps are very friendly- again a positive. At times, I find aggressive pursuing of extra services not in the manual but that appears to have toned down in subsequent visits. Overall I would say an average to slightly above average for me but that takes into account my 1 hr plus drive time. More

Had a 8:30 appointment it took until 11:45 for them to finish oil change and tire rotation, thought if you had appointment you go before walk-ins. finish oil change and tire rotation, thought if you had appointment you go before walk-ins. More

Need a discount on a service for my car. Unfortunately, warranty has expired. Check engine light will not go off and I need to get emissions test by the end of Aug! warranty has expired. Check engine light will not go off and I need to get emissions test by the end of Aug! More

We have been taking our Impreza to Hawk for service since it opened at their new location on RT59 and Caron Farm Rd and we have been very satisfied . it opened at their new location on RT59 and Caron Farm Rd and we have been very satisfied . More

Always great service,employees are very professional and friendly. Dennis Wolf has been the absolute best salesman. Thank you for making my Cadillac experience enjoyable. friendly. Dennis Wolf has been the absolute best salesman. Thank you for making my Cadillac experience enjoyable. More

Fast friendly service. It was amazingly easy to schedule my service appointment online. My first time in the service department and everyone was so helpful my service appointment online. My first time in the service department and everyone was so helpful More

The staff was very helpful and kind. I was treated nicely at all times and dudas not have any problems. I would gladly work with them again. at all times and dudas not have any problems. I would gladly work with them again. More

We schedule to purchase and install 2 new tire’s. Waited for 4 hours to get them installed. Then charged my $100 more than I was quoted. We had 2 new tires installed on the rear while in Knoxville TN and it for 4 hours to get them installed. Then charged my $100 more than I was quoted. We had 2 new tires installed on the rear while in Knoxville TN and it took 2hrs last week. More