Hawk Chevrolet of Joliet - Service Center

Every time I have gone there, everyone is very thorough and so polite. I recognize the same faces when I bring my car in, and I personally like to obtain services, whether it be medical, veterinary, etc. and so polite. I recognize the same faces when I bring my car in, and I personally like to obtain services, whether it be medical, veterinary, etc. from places that don’t have a high staff turnover. Just overall a really professional organization :) More

Called for an appointment, scheduled quickly. Day of service, was greeted professionally and with an outgoing personality. Amenities were offered. Overall, pleasant experience.Mandated mask not enforc service, was greeted professionally and with an outgoing personality. Amenities were offered. Overall, pleasant experience.Mandated mask not enforced by many! More

Angus Cho is always so helpful and explains why and how everything is done. I must say that I am shocked at the labor charges everything is done. I must say that I am shocked at the labor charges More

An oil change took over two hours, even though I had arrived 15 minutes early to my appointment. Associates said they would take off $10 to accommodate for the wait but did nothing to change my balance. arrived 15 minutes early to my appointment. Associates said they would take off $10 to accommodate for the wait but did nothing to change my balance. I understand the service shop was busy but why let that affect how we treat the customer? Thought I wouldn’t notice. More

Great service and experience overall. I will definitely use them again and recommend them to friends and family! Service Dept was fantastic. My car was done on time which was very important to me and they use them again and recommend them to friends and family! Service Dept was fantastic. My car was done on time which was very important to me and they gave me a coupon without me even asking. More

Never had a bad experience at this dealership. Great service. I've had oil changes done here and repairs done, easy to schedule and great results. service. I've had oil changes done here and repairs done, easy to schedule and great results. More

My sales lady was excellent. The service has been good. The people in the service dept. are excellent Angus Cheu is great. Mindy is good. She knows how to do her job The people in the service dept. are excellent Angus Cheu is great. Mindy is good. She knows how to do her job More

I was on my way across country. They got me right in and fixed the problem AND did my recalls! Service over the phone and in person were beyond nice and very helpful! Highly recommend!!! fixed the problem AND did my recalls! Service over the phone and in person were beyond nice and very helpful! Highly recommend!!! More

I was told a day of repairs so I wasn’t prepared for two days of repairs. When I went to pick up my car it would start. Someone at the dealership drained the battery and I needed a jump start. days of repairs. When I went to pick up my car it would start. Someone at the dealership drained the battery and I needed a jump start. More

Service tech.was very speedy on getting me out of there..Thank you again..thank you,thank you,thank you.and again thank you...thanks.. there..Thank you again..thank you,thank you,thank you.and again thank you...thanks.. More