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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,873 Reviews
Call Service Center (815) 214-9907

2,873 Reviews of Hawk Chevrolet of Joliet - Service Center

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October 06, 2021

Service writer was great even though she was busy took time to explain work done More

by gunka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha
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Oct 08, 2021 -

Hawk Chevrolet of Joliet responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

Oct 09, 2021 -

gunka responded

Keep up the good work Thanks Again

October 06, 2021

The place was very clean, everyone was friendly and helpful, we were offered a loaner car as well More

by Lisasurges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin woods
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Oct 08, 2021 -

Hawk Chevrolet of Joliet responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

October 05, 2021

Service was good in and out in a timely manner work done on vehicle satisfactory More

by Pamela Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cameron
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Oct 08, 2021 -

Hawk Chevrolet of Joliet responded

Hello there, we appreciate you taking the time to leave us this feedback. Thank you again for choosing Hawk Chevrolet of Joliet and we hope to see you again. Take care!

October 05, 2021

The staff at Hawk is always professional, friendly and helpful, very experienced people I will always bring my vehicle to Hawk Cadillac More

by MMJOHNSON5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Alarcon, Martin Aguilar
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Oct 11, 2021 -

Hawk Chevrolet of Joliet responded

Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

October 05, 2021

I don’t have any other dealers like your guys thank you so much for your help More

by Miguel narez
Customer Service
Recommend Dealer
Yes
Employees Worked With
Service department
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Oct 11, 2021 -

Hawk Chevrolet of Joliet responded

Hi there, thank you so much for your positive comments about Hawk Chevrolet of Joliet! Thank you again for choosing Hawk Chevrolet of Joliet and we hope to see you again.

October 05, 2021

I kept my truck for a total of eight weeks and it is worse now than Before. More

by Ralph Bias
Recommend Dealer
No
Employees Worked With
Service department
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Oct 28, 2021 -

Hawk Chevrolet of Joliet responded

Hi Ralph, We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to Customer Care Manager, Bill Webb at (815) 773-2156 at your earliest convenience

October 04, 2021

Very helpfull, friendly peolple. Everything was fast and profesional. I will back next time. Thanks More

by daisan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Aguilar
Report | Print
Oct 08, 2021 -

Hawk Chevrolet of Joliet responded

Hi, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

October 02, 2021

Ok until they forget to reset my tire sensor. Had to return to service. Wasn't happy about that. More

by DNH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny
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Oct 06, 2021 -

Hawk Chevrolet of Joliet responded

Hi, we're glad you had such a wonderful experience with us! We sincerely value your business and look forward to your next visit!

September 30, 2021

Service has been fine. Service reps are nice. Oil changes have gone up by $20, and you only provide a $5 discount on line. More

by NAKES444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service reps
Report | Print
Oct 04, 2021 -

Hawk Chevrolet of Joliet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 29, 2021

They were timely on the repairs and very good communication. Would use them again for service. More

by Royd.Roberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Muisenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2021 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

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